Ford of Englewood

Wanted to buy used explorer I drove up to see a used explorer in the showroom. It was not as clean as I would have liked. . On the way home I received a call from the salesman t I drove up to see a used explorer in the showroom. It was not as clean as I would have liked. . On the way home I received a call from the salesman that he just received another in that was pristine and he could get within a "few bucks" of my budget . I confirmed the info with a second phone call . I drive an hour back the next day and the "few bucks" becomes 2k. . I came up 1k , they came down 0. Not even a visit from the finance boss for a negation. Never again! More

Good overall experience. Found car online and went to dealership to check it out. Entire process was very easy and straightforward. Would feel confident recommending this deal Found car online and went to dealership to check it out. Entire process was very easy and straightforward. Would feel confident recommending this dealership to purchase a new or used car. I cannot comment on service department. More

Great Experience I went in to trade in my lease and Ramon was great! He worked hard to get us great deal and we got the car we wanted. He was very courteous and nice a I went in to trade in my lease and Ramon was great! He worked hard to get us great deal and we got the car we wanted. He was very courteous and nice and had great enthusiasm. He took the time to show us all the great features our new car had and helped us set it up. The car was in pristine shape and we took it home the same day! More

2017 Ford Fusion Went in to purchase a new Ford Fusion. Ramon showed us what they had on hand and explained the differences between each one. When we negotiated price, Went in to purchase a new Ford Fusion. Ramon showed us what they had on hand and explained the differences between each one. When we negotiated price, we focused mainly on the monthly payment. Between the value of the trade-in and the cost of the vehicle, we were able to work out a deal for a 39 month lease with a purchase option that was acceptable. Ramon was respectful and honest enough to admit when he had to get back to us because he wasn't sure about something off hand, as opposed to just making something up to get the sale. Once we had settled on price, Ramon and Sal were very helpful and straightforward when completing the paperwork. The car was pristine when we picked it up and Ramon spent the time necessary to synch our phones to the car's bluetooth and explain/demonstrate the cars other features. The whole process went smoothly and we were happy with the end result. More

Amazing Dearlership By far this is one of the best experiences I have ever had with a dealership. Ramon was amazing. He was straightforward and gave me a fantastic deal By far this is one of the best experiences I have ever had with a dealership. Ramon was amazing. He was straightforward and gave me a fantastic deal, hassle-free. He was courteous, professional, and very efficient. I drove off with my new vehicle the same day, which was meticulously detailed and prepared. Fantastic experience! More

Amazing team! It is my pleasure to write this review. Mr. Ramon and Sal were so helpful, patient, courteous, and really help people. They are truly awesome. It is my pleasure to write this review. Mr. Ramon and Sal were so helpful, patient, courteous, and really help people. They are truly awesome. More

Awesome, detailed, and succesful My dad, my boyfriend and I went in to the dealership with a purpose and that was to walk out with a new escape or explorer for myself. Ramon is a ver My dad, my boyfriend and I went in to the dealership with a purpose and that was to walk out with a new escape or explorer for myself. Ramon is a very experienced and knowledgable salesman, he was able to work something out to give us a great deal. I would definitely recommend him. More

Excellent expirance! - Brandon I will start off by saying Ramon is a great salesman & this is not the first but the second vehicle I've purached from him within the past few years a I will start off by saying Ramon is a great salesman & this is not the first but the second vehicle I've purached from him within the past few years and I will keep coming back!! I Walked into Ford of Englewood just to take a look at some vehicles because I was looking to lease and sure enough Ramon came to the rescue! Drove off in my brand new 2017 Ford Fusion with a smile on my face. The store manager Sal was extreamly helpful also. Couldn't be any happier!! Thank you so much! More

Great experience! Ramon was very professional, gave us a great deal, the process was quick, and I drove off with my new car that day! I recommend Ford of Englewood to Ramon was very professional, gave us a great deal, the process was quick, and I drove off with my new car that day! I recommend Ford of Englewood to anyone looking for a new car! More

Very negative experience Considering speaking to ownership by request, a sales rep simply hunged up my call after saying (quote) "unusual the owner ask you to call and did not Considering speaking to ownership by request, a sales rep simply hunged up my call after saying (quote) "unusual the owner ask you to call and did not leave name"...The level of unprofessional customer service @ Ford of Englewood really top the list. Like on prior reviews, i was also denied refund of a deposit after more than 3 months of misleading and dishonest information. Unbearable that Ford of Englewood, much more Ford Co, allows this poor quality of service while selling their vehicles, new or pre-owned More