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Ford of Galesburg

Galesburg, IL

4.5
900 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service. From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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2201 W Main St

Galesburg, IL

61401

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Showing 900 reviews

February 04, 2023

They completed repairs as needed - gave us options on the repairs. Slower than predicted to repair - seemed to be due to parts availability More

by Frdm2004
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Michelle Standard
February 01, 2023

They were very nice. It was a very quick process! I will definitely be back! More

by bailey.conner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan
January 26, 2023

Worked with Greg, great service. Recommend giving them a try. Willing to work on small defects with used vehicles to make sure the customer is satisfied. More

by Bryce Benson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan
January 16, 2023

Body shop did a fantastic and reasonable priced job. Work was done under the amount of the appraisal and that is what they charged. More

by dflaar
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
DAVID SILL
January 13, 2023

They are always kind and friendly. Answer any questions I have and the service is fast. More

by Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rodvold
January 13, 2023

Greg Stacey was very helpful in arranging appointment. Staff were ready for me and checking in was easy. No service related issues. Pick up times are convenient. More

by Kishorpatelmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Stacey, Michelle Standard
Jan 12, 2023 -

Kishorpatelmd responded

Good experience! Thanks.

Jan 13, 2023 -

Ford of Galesburg responded

Thank you for the kind feedback. We’re happy to help

January 12, 2023

It's rare that a dealership will treat you the way this dealership does. They set everything up prior to me being there. They answered all my questions. Went above and beyond. They over priced my trade More

by Rich_smith79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan, Kyle Kelley
Jan 13, 2023 -

Ford of Galesburg responded

Rich — So happy that you had a great experience with Greg and rest of the team. We appreciate you and best of luck to you from all of us at Ford of Galesburg

January 12, 2023

I'm pleased with the friendly and professional services that I received, including the shuttle provided to me. More

by Axel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Fell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Ford of Galesburg responded

Thank you Axel

January 06, 2023

Very good service as always. What I have come to expect from Ford of Galesburg. More

by WYLDLIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Jan 13, 2023 -

Ford of Galesburg responded

Wyldlife— thank you!

January 04, 2023

They went out of their way to help us get a car! They were very friendly and made us feel at home while paperwork was finalized. Thank you! More

by rhondasims56
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dustin Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Ford of Galesburg responded

Thank you very much. We appreciate you.

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