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Ford of Galesburg
Galesburg, IL
917 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service.
From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 917 reviews
May 29, 2021
It was great working with Greg After having a tough morning he helped get me in the truck I liked and I really appreciated all his help! morning he helped get me in the truck I liked and I really appreciated all his help! More
by Haves.2014
Employees Worked With
May 29, 2021
Thank you so much for our experience today. It was completely painless and everything was completed quickly. Greg and Stacey were a joy to work with. We will enjoy our Jeep for many years to come I'm completely painless and everything was completed quickly. Greg and Stacey were a joy to work with. We will enjoy our Jeep for many years to come I'm sure! Thanks again. More
by Babette
May 27, 2021
They took care of everything I got a new car and they got my truck and the salesperson Craig Stacy took care of everything and I will be back my truck and the salesperson Craig Stacy took care of everything and I will be back More
by girlgroupz1
Verified CustomerMay 27, 2021
Very courteous, knowledgeable and helpful. The Yemm team made our vehicle purchase a very pleasant experience and we would highly recommend them! We initially were looking at one vehicle and ended up buying made our vehicle purchase a very pleasant experience and we would highly recommend them! We initially were looking at one vehicle and ended up buying two. More
by rjhartm92
May 27, 2021
I have purchased several vehicles at this dealership and service is quick & reliable. They are understanding & friendly. The mechanics are knowledgeable and very careful with your automobile. service is quick & reliable. They are understanding & friendly. The mechanics are knowledgeable and very careful with your automobile. More
by wenstromlarry
May 25, 2021
Service was good and done in a timely manner, I highly recommend this place .the workers are very nice and called me promptly when my car was done recommend this place .the workers are very nice and called me promptly when my car was done More
by hotstuff_9001
Employees Worked With
Michele Standard
May 24, 2021
Gregg in Galesburg was very accommodating and thoughtful..i had told him what I was looking for and he called me the same day my jeep was traded in.. I really appreciated his letting me know and thoughtful..i had told him what I was looking for and he called me the same day my jeep was traded in.. I really appreciated his letting me know and his knowledge of all the papers More
by Vickirogers153
Employees Worked With
May 24, 2021
They forgot to order my part. I had a difficult time getting ahold of the body shop to get an update. Friendly when I was able to get ahold of someone getting ahold of the body shop to get an update. Friendly when I was able to get ahold of someone More
by Lmpetoskey
Employees Worked With
May 21, 2021
I was very impressed with how the service manager worked with me to take care of a problem I'd had! No service department at any location is going to be perfect but making things right is all you can ask of with me to take care of a problem I'd had! No service department at any location is going to be perfect but making things right is all you can ask of any business! More
by kingskid101.1
Employees Worked With
Mike Ruark
May 18, 2021
We met with Dustin Evans to look at a used Ford truck. He was very knowledgable about his product. Walked us through all the features of the 2018 truck and pointed out various things we might not have n He was very knowledgable about his product. Walked us through all the features of the 2018 truck and pointed out various things we might not have noticed. He sat in the truck and went through things in great detail. We also met with Gene Stull for the actual purchase and he also told us about rebates etc. for the vehicle we traded in that we would not have gotten back if Gene hadn't mentioned them. We were extremely satisfied with the service they extended to us. More
by mary
