Ford of Galesburg

My experiencewas great!!!! As instated above,my experience was great.Greg and Gene were both very helpful and knowledgeable.I will deffinetly be a return customer.Thank you so m As instated above,my experience was great.Greg and Gene were both very helpful and knowledgeable.I will deffinetly be a return customer.Thank you so much.I LOVE MY FORD ESCAPE. More

Great Job! Courteous staff. I got a ride home. They called me when it was done and explained what was done, and what they found. They were even able to get the r Courteous staff. I got a ride home. They called me when it was done and explained what was done, and what they found. They were even able to get the recall done on the same trip! Greatly appreciated! Thanks all! More

Just a check of the computer system Was not able to find anything wrong at this time was told to check back if it happens again. They were very courteous and polite Was not able to find anything wrong at this time was told to check back if it happens again. They were very courteous and polite More

Satisfied Recall that wasn’t done right the first time that it was in for the recall but talked to Tom smith and it will be fixed at our next appointment Recall that wasn’t done right the first time that it was in for the recall but talked to Tom smith and it will be fixed at our next appointment More

Friendly staff, extended repair time Communication was good off and on but needed to be more regular. Disruptions to repair schedule via machine issues weren't promptly communicated and Communication was good off and on but needed to be more regular. Disruptions to repair schedule via machine issues weren't promptly communicated and would go the whole day without hearing an update. Service advisor was very courteous and answered our questions when asked. More

Purchase and maintenance of 2018 F-150 I’ve had an amazing experience with Yemm Ford so far.. Bought a 2018 F-150 and have been doing my maintenance with them.. the entire staff is welcomin I’ve had an amazing experience with Yemm Ford so far.. Bought a 2018 F-150 and have been doing my maintenance with them.. the entire staff is welcoming every time I walk in, and the service department has done an exceptional job working on my new truck.. I will definitely be giving my future business to Yemm More

Great Experience Sales rep and loan agent were extremely helpful and accommodating. They were very friendly and knowledgeable. I would definitely deal with them again. Sales rep and loan agent were extremely helpful and accommodating. They were very friendly and knowledgeable. I would definitely deal with them again. Great job!!! More

Service was good Vehicle was fixed and done in a timely manner. Had some scheduling issues. The first time they were supposed to come get my car and they never did or Vehicle was fixed and done in a timely manner. Had some scheduling issues. The first time they were supposed to come get my car and they never did or call. When I called the next day they said sorry and that they didn't have a shuttle driver. No big deal we rescheduled. The person who booked my first appointment wasn't very friendly, but the people who picked up my car and kept me updated were. More

Nice manners The work was done in a timely manner and very pleasant the handle to politely I’m a come back for service with the tires included in that probably in The work was done in a timely manner and very pleasant the handle to politely I’m a come back for service with the tires included in that probably in the near future More

Service department is very professional and helpful. They put in the time to diagnose my car properly and gave me a complete honest recommendation. They fix department is very professional and helpful. They put in the time to diagnose my car properly and gave me a complete honest recommendation. They fix it right the first time. More