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Ford of Galesburg

Galesburg, IL

4.5
897 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service. From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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2201 W Main St

Galesburg, IL

61401

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Showing 898 reviews

September 15, 2020

Doug and Brian were very knowledgeable and not pushy Greg helped with Ford App. Service dept. was part of reason for trading there. Great people. More

by jolenerickey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Miner, Brian Magee
Sep 23, 2020 -

Ford of Galesburg responded

Thank you so much for your kind words on behalf of all of us here at Yemm Ford we sincerely thank you for your time and for providing us your feedback. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford ssloan@yemmford.com

August 23, 2019

Liars Promise a loaner for warranty work and upon drip off, deny the loaner???? That loaner was verified numerous times and the manager refused to talk to m More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan
February 01, 2019

my used 2010 Escape nickels and dimes me. Bought it used,except a few things but this is ridiculous. The dealer replaced 2 shocks under warranty., but they never aligned it and now i have 2 cu More

by Tina Lang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nate Hobbs
January 09, 2019

Terrific and wonderful u I found a car on cars.com. I sent off an email Jeff was very prompt and returning my email which was wonderful because it was after closing hours. He More

by Jessie.Lynn619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby Lester, Jeff Oeth
January 07, 2019

Car buying My wife , son & I went there 0n Sat. Jan. 5th to trade cars Toby Lester met us outside not long after we parked our car. She was Very helpful & was v More

by pops
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sloan, Toby Lester
December 30, 2018

Service - Oil Changes I have always taken my vehicles to Yemm Ford for oil changes because of the Ford Advantage benefits. I have never had a problem with the service depar More

by JUSTINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holmes
December 26, 2018

Great service. I was able to get my service appointment on the day I wanted. Their service of picking up my truck and returning it to me was greatly appreciated duri More

by rvfell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Hobbs
December 26, 2018

Good experience for recall work Took car in for recall work. Oil change needed, but did not schedule it at the same time. They were able to do the recall work and change my oil at t More

by Gmacarole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Hobbs
December 19, 2018

Trust Yemm Ford! They scheduled my truck for recall service and an oul change and did great work. They kept me updated on how long it would take, and made sure I knew More

by cat.catryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Stone, Tom Smith excellent employees. Have dealt with several times. , Nate Hobbs
December 18, 2018

Big help! My power steering went out on my Fusion while I was in Galesburg shopping. I live about 35 minutes away and did not know what to do so I called the se More

by EngelsS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Snell, Nate Hobbs
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