Ford of Galesburg

friendly and accommodating My ford and I are getting older and I trust this dealership. They are friendly are show that they care. They give me a ride if I don't want to wait. My ford and I are getting older and I trust this dealership. They are friendly are show that they care. They give me a ride if I don't want to wait. More

Very friendly and efficient Good service, fast, and friendly. Always get in for service in timely manner and works with me on my schedule. Always make sure I am satisfied with wo Good service, fast, and friendly. Always get in for service in timely manner and works with me on my schedule. Always make sure I am satisfied with work done More

new truck My new truck seemed to pull a little to the left. They suggested that we check the alignment. They found it a little off and corrected the problem. co My new truck seemed to pull a little to the left. They suggested that we check the alignment. They found it a little off and corrected the problem. could have happened in transport from factory. More

Service Oil Change. Recall work. Body Shop work. Completed on a timely basis. Contacted me on progress of work along the way. Thanks for the good work. Oil Change. Recall work. Body Shop work. Completed on a timely basis. Contacted me on progress of work along the way. Thanks for the good work. More

Buying my F150 was a great experience! I wanted to upgrade my F150 and purchased a 2015 Tuxedo Black 4x4 Crew Cab truck. It is absolutely awesome. The Finance Manager (Jeff) made the proce I wanted to upgrade my F150 and purchased a 2015 Tuxedo Black 4x4 Crew Cab truck. It is absolutely awesome. The Finance Manager (Jeff) made the process very enjoyable!! Brandon was very helpful with all the detailed explanations! More

Happy Flexible and accurate as promised. Friendly Service Mgr and staff. Great changes! I have to write more words to get this program to proceed> third try Flexible and accurate as promised. Friendly Service Mgr and staff. Great changes! I have to write more words to get this program to proceed> third try! More

It was fast and stress free but would never buy again!!!! I bought a used car but they advertised very wrong. They told us brakes were good and only had 2 months and now they all have to be replaced. Then the I bought a used car but they advertised very wrong. They told us brakes were good and only had 2 months and now they all have to be replaced. Then they advertised remote locks and remote start then never received a key fob and had to wait 4 months to get the key fobs. The engine was making a weird noise and I took it in and they said it was normal but I took it to another mechanic and they said it wasn't normal and had to be fixed thought it was belt or lifter. Not very happy called and left messages and they never called back to resolve any of my issues. Hopefully, they can try to make it right. More

A little disappointed Brought my car in for 2 recalls and an oil change. The lady at the service desk seemed annoyed that I was there and that I was bothering her when I dr Brought my car in for 2 recalls and an oil change. The lady at the service desk seemed annoyed that I was there and that I was bothering her when I dropped my car off. I have to say that the salesman that helped me with a loaner was great and so helpful. They called me and said my car was done.When I returned at the end of the day I noticed one of the recalls had not been done and when I asked the lady in the service department about it she said "my bad". I was told they would look at it right then. Twenty five minutes later she found me in the waiting room and told me they would not be able to do it today I would have to come back. Disappointed with the entire experience. More

Excellent service. Sam did a great job taking care of my car. Mike and Sam are who I always request, I trust their service and knowledge. Steve in parts is th service. Sam did a great job taking care of my car. Mike and Sam are who I always request, I trust their service and knowledge. Steve in parts is the best. He is always willing to go above and beyond. He is a gem. More

Wow!!! All’s I can say is wow! Everyone was absolutely wonderful at YEMM Ford! I came in and they sold me a great car! Thanks again! All’s I can say is wow! Everyone was absolutely wonderful at YEMM Ford! I came in and they sold me a great car! Thanks again! More