Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ford of Galesburg
Galesburg, IL
934 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service.
From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 934 reviews
September 21, 2020
We have been bringing our 2016 jeep cherokee trailhawk here since I bought it with 12k miles n now has over 120k I do a lot of highway driving to n from davenport for work and have always gotten fast frie here since I bought it with 12k miles n now has over 120k I do a lot of highway driving to n from davenport for work and have always gotten fast friendly service n they let me know what I need or even don't need, we do believe in trying as much as possible doing business locally. More
by rtm41
Verified CustomerEmployees Worked With
Darrell Perkins, Ryan Holmes, Michele Standard
September 21, 2020
They listen to your needs. They truly are thorough with their exam of your vehicle My mom purchased her vehicle at Sexton Ford, she wanted to get a second opinion of her problem with her new 2020 Escape. their exam of your vehicle My mom purchased her vehicle at Sexton Ford, she wanted to get a second opinion of her problem with her new 2020 Escape. You are AWESOME!!!! I am a customer of Yemm and will continue to be. More
by Vbull756
Employees Worked With
Darrell Perkins, Ryan Holmes, Michele Standard
September 21, 2020
Greg Stacey was great to work with. He was very knowledgeable and helped make the car buying process quick and easy. He knew we were looking for a second vehicle, he followed up with emails showing knowledgeable and helped make the car buying process quick and easy. He knew we were looking for a second vehicle, he followed up with emails showing us great options. A month later we came back and purchased a second vehicle from him. Thank you, Greg! More
by Marty
Employees Worked With
September 21, 2020
Staff always courteous and helpful. My satisfaction with the work part has been varied but mostly Ok. Had a problem over the response to an electrical issue the work part has been varied but mostly Ok. Had a problem over the response to an electrical issue More
by Larry
Employees Worked With
Other Employees :
Darrell Perkins, Ryan Holmes, Michele Standard
September 21, 2020
Good service. Always done me right. Always been very nice to me while I wait for them to service my car or truck. Worked me in a couple times on same day that Icalled. to me while I wait for them to service my car or truck. Worked me in a couple times on same day that Icalled. More
by jgibby1973
Employees Worked With
Other Employees :
Gary Vail Sr., Stephanie Sloan, Brad Sandy, Darrell Perkins, Ryan Holmes, Michele Standard
September 15, 2020
Doug and Brian were very knowledgeable and not pushy Greg helped with Ford App. Service dept. was part of reason for trading there. Great people. helped with Ford App. Service dept. was part of reason for trading there. Great people. More
by jolenerickey
August 23, 2019
Liars Promise a loaner for warranty work and upon drip off, deny the loaner???? That loaner was verified numerous times and the manager refused to talk to m Promise a loaner for warranty work and upon drip off, deny the loaner???? That loaner was verified numerous times and the manager refused to talk to me, what a joke and a waste of time! I will NEVER visit this place again! More
by Adam
Employees Worked With
Ryan
February 01, 2019
my used 2010 Escape nickels and dimes me. Bought it used,except a few things but this is ridiculous. The dealer replaced 2 shocks under warranty., but they never aligned it and now i have 2 cu Bought it used,except a few things but this is ridiculous. The dealer replaced 2 shocks under warranty., but they never aligned it and now i have 2 cupped tires.So far its been the main window switch.That was going to be 300.dollars after owning it 2 mths. The back wiper dosnt work.I had to replace the battery, it went dead. Now off to get an alignment and 2 new tires.Lost the light on dash for speedometer. Never will i ever buy a used car from them again.Everythings all good till after the sale.😞 More
by Tina Lang
Employees Worked With
Nate Hobbs
January 09, 2019
Terrific and wonderful u I found a car on cars.com. I sent off an email Jeff was very prompt and returning my email which was wonderful because it was after closing hours. He I found a car on cars.com. I sent off an email Jeff was very prompt and returning my email which was wonderful because it was after closing hours. He put me in touch with Toby, she was very knowledgeable, very helpful, very friendly. More
by Jessie.Lynn619
Employees Worked With
Toby Lester, Jeff Oeth
