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Ford of Galesburg

Galesburg, IL

4.6
951 Reviews
Call Dealership (309) 381-1095

2201 W Main St

Galesburg, IL

61401

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951 Reviews of Ford of Galesburg

November 04, 2024

I thought they were very courteous and helpful to come to my home and do the recall service for my vehicle. More

by DubbsBears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember the service man, ask Danica, Danica Velazquez
Report | Print
October 31, 2024

Haley was very helpful and friendly. The lady in the cashier office was rude and threatened us with an attorney More

by coachjim24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haley Brackett
Report | Print
October 24, 2024

Very good service from the start with the girls at the customer service counter. Repairs were diagnosed and repaired in a timely manner. It’s very important to keep our fleet running so we can take care o More

by Gary.Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose and Brittney
Report | Print
Oct 24, 2024 -

Ford of Galesburg responded

We always love hearing when a customer leaves here pleased! Brittany has been a great addition to our Ford team and Jose has been with us for awhile. We appreciate your business and look forward to meeting your expectations in the future. Thank you Amy Kelso

October 22, 2024

I had trouble with Ford pickup went to Ford Galesburg Illinois Erick and Haley took over my problem and team put together a plan to solve my situation! Great job I will be dealing with Ford with the prob More

by Pilot74pilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett, Erick Lopez
Report | Print
Oct 22, 2024 -

Ford of Galesburg responded

We love hearing from our customers that we have met the expectation of us as a store. So happy to hear that your experience was everything you needed. Hope to see you in future visits. Thank you Amy Kelso

October 19, 2024

I experienced quality service with pleasant employees who efficient and quick. I definitely recommend them to my family and friends. More

by ADRIENNEDUCKROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
Report | Print
Oct 21, 2024 -

Ford of Galesburg responded

Thank you so much for the 5-star review we do truly love hearing our customers having a great experience. Thank you Amy Kelso

October 17, 2024

Outstanding service. What sets the dealership apart is their commitment to the customer and their friendly attitude. They really care about the customer. In my specific s More

by 250 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Stevens, Brandon Baughman, Haley Brackett
Report | Print
Oct 17, 2024 -

Ford of Galesburg responded

We always love to hear that a customer leaves happy and satisfied. I am glad as a team you were pleased and that we were able to meet your expectations. Thank you Amy Kelso

October 15, 2024

We live 20 plus miles from Ford and appreciated 2 people coming to us to get our truck repair it and then return it to us. That was worth a great deal. Thanks! More

by JANICEMEYER7285
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman, Haley Brackett, Erick Lopez
Report | Print
Oct 15, 2024 -

Ford of Galesburg responded

We love the ability to offer this service especially as the weather gets cooler. We are so happy you were pleased with the service. We hope to continue to meet your needs. Thanks Amy Kelso

October 12, 2024

Super helpful , easy to talk with and deal with, would definitely buy here again . Eddie was fantastic More

by Kdillard92263
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Stacey, Dustin Evans, Chad Warren, Dylan Klinck, Eddie Burgos
Report | Print
Oct 16, 2024 -

Ford of Galesburg responded

We always love hearing when our customers leave here so happy. We hope to continue to meet and exceed any future visits with you. Thanks Amy Kelso

October 10, 2024

Service department is responsive and keeps their word on when the job will be completed. More

by magarcia1165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
Report | Print
Oct 10, 2024 -

Ford of Galesburg responded

Thanks for the 5-star review we try hard to make sure all customers receive a 5 star experience. We hope to continue to meet an exceed your expectations here at Ford. Thank you Amy Kelso

October 10, 2024

Great customer service. They were very helpful with all our questions and what we needed! More

by Susie & Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett, Eddie Burgos
Report | Print
Oct 10, 2024 -

Ford of Galesburg responded

Thank you so much for taking the time to give us a 5-star review. We are so happy to hear we met your expectations. We hope to see you on future vists. Thank you Amy Kelso

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