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Ford of Galesburg

Galesburg, IL

4.7
956 Reviews
Call Dealership (309) 381-1095

2201 W Main St

Galesburg, IL

61401

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956 Reviews of Ford of Galesburg

November 14, 2024

First time dealing with this dealership. Very pleased with everyone that I was in contact with. More

by Sundance62750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
Print
Nov 21, 2024 -

Ford of Galesburg responded

So happy to hear your first experience was a great ones. We only hope to continue to make each experience the best. Happy Holidays from your Ford family. Thank you Amy Kelso

November 09, 2024

Everyone at Ford of Galesburg were so friendly and welcoming. Work was done very fast. More

by kathleencardinal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
Print
November 08, 2024

Can't get any better than a free oil change. Fast and courteous service too. Thank you. More

by mawgaw9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman, Haley Brackett, Erick Lopez
Print
Nov 21, 2024 -

Ford of Galesburg responded

We love hearing that we met your expectations!! We hope to see you again for future visits. Happy Holidays from your Ford family. Thank you Amy Kelso

November 08, 2024

Stopped by with a warning message showing on my truck. They got me in and found the problem quickly, They were able to rush order parts and had my truck repaired the next afternoon. Great service! More

by marta tucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman, Haley Brackett, Erick Lopez
Print
Nov 21, 2024 -

Ford of Galesburg responded

Thank you so much for the review!! We truly take pride in servicing our customers and getting service done quickly and correct. We hope to see you again in the future. Happy Holidays from your Ford family. Thank you Amy Kelso

November 07, 2024

I want to thank Ford of Galesburg for turning a horrible situation into a great experience. The service team isn’t just the best around. They truly care about their customers. Erick & Brittany treated us More

by TimmyT.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Buzick, Erick Lopez
Print
Nov 21, 2024 -

Ford of Galesburg responded

Thank you so much for suck kind words! We take a lot of pride in providing for our customers and giving them a 5 star experience. Happy Holidays from your Ford family. Thank you Amy Kelso

November 04, 2024

I thought they were very courteous and helpful to come to my home and do the recall service for my vehicle. More

by DubbsBears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember the service man, ask Danica, Danica Velazquez
Print
October 31, 2024

Haley was very helpful and friendly. The lady in the cashier office was rude and threatened us with an attorney More

by coachjim24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haley Brackett
Print
October 24, 2024

Very good service from the start with the girls at the customer service counter. Repairs were diagnosed and repaired in a timely manner. It’s very important to keep our fleet running so we can take care o More

by Gary.Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose and Brittney
Print
Oct 24, 2024 -

Ford of Galesburg responded

We always love hearing when a customer leaves here pleased! Brittany has been a great addition to our Ford team and Jose has been with us for awhile. We appreciate your business and look forward to meeting your expectations in the future. Thank you Amy Kelso

October 22, 2024

I had trouble with Ford pickup went to Ford Galesburg Illinois Erick and Haley took over my problem and team put together a plan to solve my situation! Great job I will be dealing with Ford with the prob More

by Pilot74pilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett, Erick Lopez
Print
Oct 22, 2024 -

Ford of Galesburg responded

We love hearing from our customers that we have met the expectation of us as a store. So happy to hear that your experience was everything you needed. Hope to see you in future visits. Thank you Amy Kelso

October 19, 2024

I experienced quality service with pleasant employees who efficient and quick. I definitely recommend them to my family and friends. More

by ADRIENNEDUCKROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
Print
Oct 21, 2024 -

Ford of Galesburg responded

Thank you so much for the 5-star review we do truly love hearing our customers having a great experience. Thank you Amy Kelso

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