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Ford of Galesburg

Galesburg, IL

4.6
951 Reviews

2201 W Main St

Galesburg, IL

61401

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951 Reviews of Ford of Galesburg

August 06, 2024

Will likely never by a ford again- obviously my engine replacement along with the other people in this country is a money making scam by Ford motor company- Coolant entering the engine block is a known p More

by boelensgary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Jenkins, Steve Stone, Amy Dee, Haley Brackett, Vince Reichel
August 04, 2024

Good service, friendly people working there. Seemed to care about servicing my vehicle so I can have reliable transportation. More

by JWm8810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Collier
Aug 05, 2024 -

Ford of Galesburg responded

Thank you for taking the time to let us know we are doing a good job. We look forward to future visits with you. Thank you Amy

June 21, 2024

It's great that dealership does free oil changes for seniors. That's a big help to our budgets. More

by lpresley1626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman, Haley Brackett, Erick Lopez
Jul 25, 2024 -

Ford of Galesburg responded

We are happy to be able to help out our community!! We look forward to future visits with you. Thank you Amy

June 20, 2024

Haley did a competent job making my appointment for an oil change on my 2023 Ford F150 Crew cab pickup. Now if the oil change artist will leave his impact gun on his toolbox and remove and replace the oil More

by DRAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
Jun 21, 2024 -

Ford of Galesburg responded

Thank you so much for the 4 star review. I hope we can continue to improve and meet your needs. We look forward to your next visit. Thank you Amy Kelso

June 20, 2024

Great honest service. Pleasant staff. Reliable service. Our truck was serviced in a short amount of time. Problem found and repaired. More

by SGABRON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman, Haley Brackett
June 19, 2024

It was slow and not very well organized. The people were very nice. But I probably wouldn't go back. More

by Derham.jerry60
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DALTON STANCELL
June 09, 2024

They were very attentive, accommodating, and fast. I am a new small business owner and my truck is my livelihood so I really appreciate everything they’ve done for me More

by Jsprout40@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman, David Jenkins, Steve Stone, Haley Brackett
Jun 14, 2024 -

Ford of Galesburg responded

As a business owner you know how important it is to always make sure you meet your customers' needs and expectation, so we truly appreciate you leaving such a positive response we look forward to your next visit. Thank you Amy Kelso

June 01, 2024

I am extremely blessed to have Ford of Galesburg do oil changes for us seniors for free. The service was impeccable and I could not have asked for a nicer interaction with the staff that picked up and retu More

by sherylturnbull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman, Haley Brackett
Jun 14, 2024 -

Ford of Galesburg responded

We are blessed to be able to help serve our senior citizen community for sure. We are happy that we met your expectations hope to see you again soon. Thank you Amy Kelso

May 28, 2024

This is one of the most rewarding deals I've ever made for myself and I thank Dylan for being there for me fantastic job young man keep up the great work God bless you and your lovely family as always and More

by martinbrobst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Klinck, Vince Reichel
May 29, 2024 -

martinbrobst responded

You're quite welcome and again thank you God bless keep up the great work everybody

May 30, 2024 -

Ford of Galesburg responded

We are so happy we met and what seems like exceeded your expectations here at Ford of Galesburg. We try very hard to be sure each customer has a positive experience to remember. We hope to see you again in the future until then enjoy your new vehicle. Thank you Amy

May 27, 2024

Good service. Picked vehicle up at residence. Delivered back within 2 hours. A wonderful experience. More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman, Haley Brackett
May 28, 2024 -

Ford of Galesburg responded

This is a wonderful benefit we are able to provide I am so happy that you were pleased with all of it. We hope to see you for future visits. Thanks Amy

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