
Ford of Galesburg
Galesburg, IL
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951 Reviews of Ford of Galesburg
The salesman was very courteous and helpful the dealership manager was very courteous and helpful. It was very good for my wife and myself Thank you for the service provided it made the experienc dealership manager was very courteous and helpful. It was very good for my wife and myself Thank you for the service provided it made the experience very enjoyable More
It's not so much the service department we are unhappy with, it's the Ford Company. We can't even list all the things the company kept wanting looked at and some of it by a specialist before they finally with, it's the Ford Company. We can't even list all the things the company kept wanting looked at and some of it by a specialist before they finally decided to put a new motor in our car. Which after we were told would be done the following week it was still a month later before the car was ready. Our car was in the shop for 5 months and not once were we offered a loaner car. We told our salesman and the manager we were buying the car because our son had recently gotten his license and we needed another vehicle. There were times we wouldn't hear from anyone for a couple weeks and would have to call to find out what was going on with the car. More
Erick is very knowledgeable, friendly and wise. Also kind. I appreciate getting accurate information about my car and service. I appreciated having a loaner car so I could continue doing things whi Also kind. I appreciate getting accurate information about my car and service. I appreciated having a loaner car so I could continue doing things while my car was in service today. More
Service was very accommodating. Valet pick service is awesome. The repair was quick and thorough. I will always buy Ford Valet pick service is awesome. The repair was quick and thorough. I will always buy Ford More