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Ford of Galesburg

Galesburg, IL

4.6
954 Reviews

2201 W Main St

Galesburg, IL

61401

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954 Reviews of Ford of Galesburg

September 21, 2020

Greg Stacey was great to work with. He was very knowledgeable and helped make the car buying process quick and easy. He knew we were looking for a second vehicle, he followed up with emails showing More

by Marty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Stacey
Sep 23, 2020 -

Ford of Galesburg responded

Thank you so much for your kind words on behalf of all of us here at Yemm Ford we sincerely thank you for your time and for providing us your feedback. We are so happy to hear that Greg was able to provide you with 5 star customer service. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford ssloan@yemmford.com

September 21, 2020

They listen to your needs. They truly are thorough with their exam of your vehicle My mom purchased her vehicle at Sexton Ford, she wanted to get a second opinion of her problem with her new 2020 Escape. More

by Vbull756
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darrell Perkins, Ryan Holmes, Michele Standard
Sep 23, 2020 -

Ford of Galesburg responded

Thank you so much for your kind words on behalf of all of us here at Yemm Ford we sincerely thank you for your time and for providing us your feedback. So happy we were able to help your mother get her new Escape back out on the road. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford ssloan@yemmford.com

September 21, 2020

We have been bringing our 2016 jeep cherokee trailhawk here since I bought it with 12k miles n now has over 120k I do a lot of highway driving to n from davenport for work and have always gotten fast frie More

by rtm41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Perkins, Ryan Holmes, Michele Standard
Sep 23, 2020 -

Ford of Galesburg responded

Thank you so much for your kind words on behalf of all of us here at Yemm Ford we sincerely thank you for your time and for providing us your feedback. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford ssloan@yemmford.com

September 21, 2020

The detail work was very good, and it cost me a little more than HALF of what they charge for the same work at a big-name detail business!! More

by shickey2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Perkins, Ryan Holmes, Michele Standard
Sep 23, 2020 -

Ford of Galesburg responded

Thank you for 5 stars we appreciate you taking the time and providing us with feedback. Glad to hear it was very good and economical. If I can ever be of assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford ssloan@yemmford.com

September 21, 2020

Good service. Always done me right. Always been very nice to me while I wait for them to service my car or truck. Worked me in a couple times on same day that Icalled. More

by jgibby1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vail Sr., Stephanie Sloan, Brad Sandy, Darrell Perkins, Ryan Holmes, Michele Standard, David Jenkins
Sep 23, 2020 -

Ford of Galesburg responded

Thank you so much for your kind words on behalf of all of us here at Yemm Ford we sincerely thank you for your time and for providing us your feedback. Glad we were able to work you in the schedule. If there is anything we can do to get that to all 5 Stars please let me know. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford ssloan@yemmford.com

September 21, 2020

I have been with Lakis/Yemm since 1988. I absolutely will never go anywhere else. Their customer service speaks volumes about the dealership. They've been so good to me! Thanks. Debbie Douglas More

by d_douglas_young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Perkins, Ryan Holmes, Michele Standard
Sep 23, 2020 -

Ford of Galesburg responded

Thank you for 5 stars we appreciate you taking the time and providing us with feedback. We appreciate your years of customer loyalty! If I can ever be of assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford ssloan@yemmford.com

September 15, 2020

Doug and Brian were very knowledgeable and not pushy Greg helped with Ford App. Service dept. was part of reason for trading there. Great people. More

by jolenerickey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Miner, Brian Magee, Greg Stacey
Sep 23, 2020 -

Ford of Galesburg responded

Thank you so much for your kind words on behalf of all of us here at Yemm Ford we sincerely thank you for your time and for providing us your feedback. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford ssloan@yemmford.com

August 23, 2019

Liars Promise a loaner for warranty work and upon drip off, deny the loaner???? That loaner was verified numerous times and the manager refused to talk to m More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan
February 01, 2019

my used 2010 Escape nickels and dimes me. Bought it used,except a few things but this is ridiculous. The dealer replaced 2 shocks under warranty., but they never aligned it and now i have 2 cu More

by Tina Lang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nate Hobbs
January 09, 2019

Terrific and wonderful u I found a car on cars.com. I sent off an email Jeff was very prompt and returning my email which was wonderful because it was after closing hours. He More

by Jessie.Lynn619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby Lester, Jeff Oeth
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