Ford of Galesburg
Galesburg, IL
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956 Reviews of Ford of Galesburg
We were passing through the area this week when my engine light came on. I called Ford of Galesburg and spoke to Haley in service. She said to bring the vehicle in, and they would get right on it. Haley w light came on. I called Ford of Galesburg and spoke to Haley in service. She said to bring the vehicle in, and they would get right on it. Haley was outstanding for getting me in as quickly as she did. They cleared the error code for an emissions component and said to continue on our trip home which was another hour away. Haley was extremely professional, pleasant and helpful. She is the definition of OUTSTANDING customer service! Thank you, Haley and the service department, at Galesburg Ford. More
Very nice and great service. Clean and very professional. I only wish I would have been asked which type of oil I wanted Clean and very professional. I only wish I would have been asked which type of oil I wanted More
They are great at contacting me when I need service or there is a recall. Everyone always seems friendly and capable. Even though they're always busy they get me on my way quickly. there is a recall. Everyone always seems friendly and capable. Even though they're always busy they get me on my way quickly. More
All was great except service tech broke my glove compartment door when he checked my cabin filter 2020 f150. I found it later when I changed the filter. He never confessed. I had to fix it myself. T compartment door when he checked my cabin filter 2020 f150. I found it later when I changed the filter. He never confessed. I had to fix it myself. They quoted well over $100.00 to change engine&cabin filters. I did both for $30.00 in 20 minutes More

