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Ford of Galesburg - Service Center

Galesburg, IL

4.5
668 Reviews
Call Service Center (309) 381-1095

668 Reviews of Ford of Galesburg - Service Center

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October 06, 2024

Great service at Ford dealership…. nice waiting room with TVs…..water or coffee available as well. More

by Peggy Sue. Bradshaw-Weber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Deoartment was a nice lady not listed
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Oct 06, 2024 -

Ford of Galesburg responded

Thank you so much for the kind words. Peggy we hope to see you and continue to meet your needs at Ford of Galesburg. Thank you Amy Kelso

October 05, 2024

The service was really good. --BRITTANY BUZICK was amazing on letting me know how my car was doing and what was going on. More

by DOLPHIN7392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
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Oct 10, 2024 -

Ford of Galesburg responded

We were so happy to welcome Brittany to our Ford team. We are very happy to hear you had such a great experience we hope to continue to provide you 5-star service. Thank you Amy Kelso

October 05, 2024

Sales and service department are wonderful to work with. I would recommend them to anyone More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Ford of Galesburg responded

Thank you, Doug for the 5 star review. We are happy you had a great experience here at Ford of Galesburg. Thank you Amy Kelso

September 29, 2024

I like the convenience of an in town service place and the pick up and drop off service More

by LynNel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Ford of Galesburg responded

We are happy to hear that you had a good visit. What could we improve on for it to be a 5-star review in the future? Thank you Amy Kelso

September 28, 2024

Kind, Curteous. And helpful.They do their best to help meet the needs of the customer. More

by TBENNETT27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2024 -

Ford of Galesburg responded

Our goal is to always please our customers. I appreciate you letting our crew know they are doing good work. We hope to see you for future visits. Thank you Amy Kelso

September 28, 2024

Very professional and accommodating, did excellent work! Quick to get me in and do the job. More

by rhoncally53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Report | Print
Sep 28, 2024 -

Ford of Galesburg responded

Thank you so much for the positive review! Amy Kelso

September 21, 2024

Service department is excellent! Haley is down-to-earth, friendly and eager to help. My vehicle was repaired quickly and professionally with Haley keeping me updated on repairs. I wa More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Ford of Galesburg responded

Thanks Dennis! We are happy to hear we met your expectations and look forward to future business with you, Thank you Amy Kelso

September 17, 2024

I really enjoyed the professional staff, she took the time to explain what was wrong & my bill. Much appreciated. More

by DAN_MORRISON_507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2024 -

Ford of Galesburg responded

Thanks so much for the 5 star review. It is always nice knowing customers leave happy. Thank you Amy Kelso

September 15, 2024

Nice place to get service done. I get an oil change and my tires get rotation. They also check my tires for tread life and as they rotate the tires, the service people also check my More

by The Grouchy Old Bastard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Ford of Galesburg responded

We are so happy to hear that you are happy with the services you receive here at Ford of Galesburg. We look forward to seeing you in the future. Thank you Amy Kelso

September 14, 2024

I like the way everyone treats me when I am getting my truck serviced. Everyone that I encountered was very polite and friendly. They made me feel welcome. More

by WBRUNSWIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney,
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Sep 15, 2024 -

Ford of Galesburg responded

Thank you so much for taking the time to complete the survey we are happy to hear we met your expectations. Thank you Amy Kelso

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