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Ford of Galesburg - Service Center

Galesburg, IL

4.5
632 Reviews

632 Reviews of Ford of Galesburg - Service Center

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July 25, 2022

They got me in quickly. The work was completed correctly. I was very happy with my service. More

by craigandcassandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaimie Lisfelt
July 12, 2022

Everyone from scheduling to completion was excellent. Will be back for future services.Thank-you😊 More

by SHABILL1972SPOON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rodvoid, David Rodvold, Andrea Anderson, Michelle Standard
July 10, 2022

They do their best to meet customer needs & expectations. My experiences have been vet good. More

by bajudyemail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Fell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rodvold, Michelle Standard
July 05, 2022

They came and picked up my car in a timely fashion. They changed the oil and rotated tires topped all fluids which was good. The bad thing i spotted was a big oily foot print on my mat on the drivers s More

by Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2022

Great service, parts department, detail shop and autobody repair. Picked up my car after hitting a deer and my car looked brand new. Thank you. More

by NurseCSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon, Andrea Anderson
June 28, 2022

I took my truck in for recall work and a sync update. They worked on the sync update all day only to tell me that they couldn't do it. And that they needed the truck again the next day to actually do t More

by clayskinner84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kay
June 28, 2022

My issues were taken care of professionally and in a timely manner. A happy customer. More

by loriwest1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Jenkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rodvold, Michelle Standard
June 19, 2022

They tried once to fix the problem with an update, then went the clean route and did a full chip replacement. They kept me informed of the progress the whole time. More

by d.luper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan, Michelle Standard
June 16, 2022

Service was fast and they were technical about what they did they came and told me when something else was wrong and fix it and the best service I've had in a long time thank you More

by jcone1564
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jenkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rodvold
June 06, 2022

I was very pleased with the service I received when I brought my car in. The service department was very courteous and accommodating More

by RON.MOFFITT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Rodvold
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