670 Reviews of Ford of Galesburg - Service Center
Good dealership but not willing to work on price at all. The salesman was super nice and helpful but they didn’t let him work on price at all The salesman was super nice and helpful but they didn’t let him work on price at all More
They were very nice. It was a very quick process! I will definitely be back! It was a very quick process! I will definitely be back! More
They are always kind and friendly. Answer any questions I have and the service is fast. Answer any questions I have and the service is fast. More
Greg Stacey was very helpful in arranging appointment. Staff were ready for me and checking in was easy. No service related issues. Pick up times are convenient. Staff were ready for me and checking in was easy. No service related issues. Pick up times are convenient. More
I'm pleased with the friendly and professional services that I received, including the shuttle provided to me. that I received, including the shuttle provided to me. More
I love Ford of Galesburg. I’ve been to other Ford dealerships and haven’t received the level of customer service that Galesburg has always offered me. I was disappointed with I’ve been to other Ford dealerships and haven’t received the level of customer service that Galesburg has always offered me. I was disappointed with my last few appointments because there was a breakdown in communication. I wasn’t told that my recall wasn’t completed when I went to pick up my vehicle. I came back the following week to then complete the recall expecting to have my vehicle back by a certain time but it was kept longer, I understand things don’t always follow an exact timeline but an update would have been nice so I could’ve made different plans. I am very grateful for the office staff catching a credit that was owed to me and calling me that day to get it straightened out. More