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Ford of Galesburg - Service Center

Galesburg, IL

4.5
644 Reviews

644 Reviews of Ford of Galesburg - Service Center

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September 27, 2022

It was very easy to work with them, I actually have another recall I have to have fixed. More

by michelle4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know who worked on my car.
September 23, 2022

They are very knowledgeable and friendly. And I would buy another car anytime 😊, also had my nephew buy from you.. More

by Bm.bleb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rodvold, Michelle Standard
Oct 10, 2022 -

Ford of Galesburg responded

Thank you

September 15, 2022

Very courteous and kept me informed on repairs and when vehicle would be ready. Timely work was performed. More

by Dphelps1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID SILL
Oct 10, 2022 -

Ford of Galesburg responded

Thank you

September 02, 2022

Everyone has been kind, above caring and helpful in every way possible.. I feel my Vehicle is in a safe place. I wasn't able to pick up my vehicle after the repairs were completed. I call the dea More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Fell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Boffy, Stephanie Sloan, David Rodvold, Michelle Standard, DAVID SILL
Oct 10, 2022 -

Ford of Galesburg responded

Thank you Rose! It's our pleasure

August 31, 2022

Very friendly! I appreciate they drive me to my work and return my car to me. More

by Kindel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Missy Fell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure
Oct 10, 2022 -

Ford of Galesburg responded

Thank you

August 31, 2022

They were professional and kind. Did a thorough job. In a faster time than they thought. More

by PAMJONES72955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2022

Great interactions every time I’m there whether it be my salesman, Dustin Evans, or the service department! More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan, DAVID SILL
Oct 10, 2022 -

Ford of Galesburg responded

Thank You

August 04, 2022

Very professional and pleasant people to work with but this sort of thing, 15 words not good More

by Richmanz06
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
DAVID SILL
August 04, 2022

Much friendlier than the last owner. Had a actual conversation with the staff other than the waiting room is over there. They also made time to put my recall master cylinder on while I w More

by Johnboy2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Rodvold
August 02, 2022

The tech was not reliable a no show Kay was some what good at keeping me informed. Could have called me earlier in the day. More

by JIM_KEENEY_551
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Stacy 5 stars
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