Ford of Galesburg - Service Center

I’m not real impressed, the last 3 times I’ve taken my vehicles there I have had to take them back to fix again. That is 2 hrs out of my day x 3 x $ 120 =$720 of my money wasted on poor service. I would l vehicles there I have had to take them back to fix again. That is 2 hrs out of my day x 3 x $ 120 =$720 of my money wasted on poor service. I would like to business there but find it frustrating every time I go. I wish I could find a good dealership. More

Friendly from start to finish. Didnt have to wait long. Exsplained everything when finished. Eager and willing to help. I like the way they service my pickup. Thanks Exsplained everything when finished. Eager and willing to help. I like the way they service my pickup. Thanks More

Steve Stone in the parts department is so helpful and kind. You have a valuable employee! He helped me understand recalls and treated me with kindness and too his time to talk to me. I could see that the kind. You have a valuable employee! He helped me understand recalls and treated me with kindness and too his time to talk to me. I could see that the department was busy, be he treated me like I was his priority. Service like this is uncommon these days. He deserves a kudos. More

I like the dealership but I was less than impressed with my last service. Greasy hand prints are easy to spot on a white vehicle. Tools left in my glove box the previous time I had it serviced. Missing lug my last service. Greasy hand prints are easy to spot on a white vehicle. Tools left in my glove box the previous time I had it serviced. Missing lug nut lock socket this time. I just think a little more oversight and quality control are in order. More

Look I'm not one to write anything so this 25 word thing doesn't work for me so if that is a must oh well doesn't work for me so if that is a must oh well More

Very helpful and gave good explanation as well as great options to fix issue. Was very pleased with the work and service department getting us in on short notice. options to fix issue. Was very pleased with the work and service department getting us in on short notice. More

Happy with warranty work that was done and that it was done in a timely manner. Wasn’t happy that I had to push for answer on why tires were cupping at 29,000 miles since they are rotated every 5,000 mi done in a timely manner. Wasn’t happy that I had to push for answer on why tires were cupping at 29,000 miles since they are rotated every 5,000 miles. More

I have dealt with yemm Ford for the Last 5 Years bought a new vehicle from them 3 years ago they do all my service and repairs great people great dealership reasonable pricing and great service:-) :-) a new vehicle from them 3 years ago they do all my service and repairs great people great dealership reasonable pricing and great service:-) :-) More