Back

Ford of Galesburg - Service Center

Galesburg, IL

4.5
657 Reviews

657 Reviews of Ford of Galesburg - Service Center

Sort by
July 20, 2021

Look I'm not one to write anything so this 25 word thing doesn't work for me so if that is a must oh well More

by crystalr_corry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Standard
Jul 21, 2021 -

Ford of Galesburg responded

Thank you for taking the time to write the 25 words;-) So happy that your experience having 2014 Lincoln MKS inspired you to give us 5 stars! We look forward to many more 5 star experiences in the future!

July 19, 2021

Very helpful and gave good explanation as well as great options to fix issue. Was very pleased with the work and service department getting us in on short notice. More

by s.erlandson65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodvold
Jul 21, 2021 -

Ford of Galesburg responded

Thank you bringing your 2017 Ford Edge in to Yemm Ford for service. We are so happy that David was able to provide you with a good explantion and get your vehicle in on short notice to resolve your issue. We look forward to maintaining your vehicle in the future!

July 19, 2021

Happy with warranty work that was done and that it was done in a timely manner. Wasn’t happy that I had to push for answer on why tires were cupping at 29,000 miles since they are rotated every 5,000 mi More

by paigely36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ruark
Jul 21, 2021 -

Ford of Galesburg responded

We are happy to hear that you had a good experience having warranty work done on your 2018 Ford Escape.

July 19, 2021

I have dealt with yemm Ford for the Last 5 Years bought a new vehicle from them 3 years ago they do all my service and repairs great people great dealership reasonable pricing and great service:-) :-) More

by jbusse14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Stull, Gary Vail Sr., Doug Miner, Michele Standard, David Rodvold
Jul 21, 2021 -

Ford of Galesburg responded

Thank you for having 2018 Ford F-150 serviced here at Yemm Ford! We are so happy that you have had a great experience dealing with our sales and service department over the last 5 years and look forward to providing you great service in the future:-) :-)

July 19, 2021

They were quick to get parts in and just as quick to get the appointment to have accessories added to my bronco sport 1st edition More

by melissat61462
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michele Standard
Jul 21, 2021 -

Ford of Galesburg responded

So happy to hear that Steve and Michelle were able to quickly get your parts for 2021 Ford Bronco!! We look forward to watching you deck out your new Bronco!!

July 15, 2021

Was treated with respect and never felt I was being taken advantage of. The staff at Yemm was very professional, felt comfortable taking my Lincoln to this dealership and will continue to do so in the future More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Standard, Mike Ruark
Jul 21, 2021 -

Ford of Galesburg responded

Happy to hear that your experience having your Lincoln serviced at Yemm Ford was respectful and professional!

July 14, 2021

They did a great job. They communicated with me on what the problem was and the cost to repair it. The repair was done in a quick manner. More

by wmcobbler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Standard
Jul 21, 2021 -

Ford of Galesburg responded

We are so happy to hear that you had a great experience at Yemm Ford! We look forward to having you in Yemm Ford family for years to come.

July 01, 2021

Good service. What more can I say? Good service all around. More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Standard
Jul 01, 2021 -

Ford of Galesburg responded

Thank you for using our service department. We are so happy that your experience was good all around. We look forward to helping you in the future with all your vehicle needs. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

July 01, 2021

I purchased my Ford F 150 at this dealership. I trust them and have my service done here. The service I have done is oil changes. Whenever I make the appointment, the staff makes suggestions for othe More

by lsichling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan, Brian Magee, Michele Standard
Jul 02, 2021 -

Ford of Galesburg responded

Thank you for purchasing and servicing your F150 at Yemm Ford! We are so happy to hear that you trust our staff to take great care of you and your truck. Thank you for sharing your experience at Yemm Ford and we appreciate you!!

June 29, 2021

I can always get in fast, very efficient and always nice. More

by MOULTONCLYDENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Standard
Jul 01, 2021 -

Ford of Galesburg responded

Thank you for bringing your 2018 Ford Explorer in for service. We are so pleased that your experience was fast,efficient and nice. We look forward to helping you in the future with all your vehicle needs. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

...
47
...