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Ford of Galesburg - Service Center

Galesburg, IL

4.5
633 Reviews

633 Reviews of Ford of Galesburg - Service Center

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March 26, 2021

Check up done quickly. Advised me of issue and gave me a plan of how to best prolong the life of my vehicle with the fix. More

by Abby1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Perkins, Michele Standard, David Rodvold
Mar 26, 2021 -

Ford of Galesburg responded

Thank you so much for your kind words on behalf of all of us here at Yemm Ford we sincerely thank you for your time and for providing us your feedback. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

March 21, 2021

The man who helped me was very nice and helpful. The lady who talked with me was rude and not friendly at all. Thank you. More

by giggleslinus2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Standard, David Rodvold
Mar 22, 2021 -

Ford of Galesburg responded

Thank you we appreciate you taking the time and providing us with feedback. We are so happy that David was helpful. If I can ever be of assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

March 19, 2021

I like the service here. The people that work in the service department are really nice. The people in the cashiers office are usually snooty, but whatever. More

by Dr. Haneghan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Standard
Mar 20, 2021 -

Ford of Galesburg responded

Thank you so much for your kind words on behalf of all of us here at Yemm Ford we sincerely thank you for your time and for providing us your feedback. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

March 18, 2021

They are friendly they understand what you're looking for and they help you. The service they understand your car or truck and they are reasonable More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig, Stephanie Sloan, Brad Sandy, Darrell Perkins, Michele Standard, David Rodvold
Mar 20, 2021 -

Ford of Galesburg responded

Thank you for 5 stars we appreciate you taking the time and providing us with feedback. If I can ever be of assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

March 10, 2021

Very happy I went there. Everyone is very friendly, helpful. While I was waiting, the other customers appeared to be very happy. I didn't hear anything negative - not even about the weather. More

by mrstruck.1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Standard
Mar 11, 2021 -

Ford of Galesburg responded

Thank you so much for your kind words on behalf of all of us here at Yemm Ford we sincerely thank you for your time and for providing us your feedback. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

March 01, 2021

Yemm Ford scheduled my work promptly. My appointment was for 8AM and I arrived a few minutes early. The staff was already working and checked me in right away. The work was completed within the estimated ti More

by nmiller314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Standard
Mar 06, 2021 -

Ford of Galesburg responded

Thank you so much for your kind words on behalf of all of us here at Yemm Ford we sincerely thank you for your time and for providing us your feedback. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

March 01, 2021

They are always willing to come get my car at work and the bring it back in good time. Very nice people to work with. More

by lemonkathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sloan, Darrell Perkins, Michele Standard, David Rodvold
Mar 06, 2021 -

Ford of Galesburg responded

Thank you so much for your kind words on behalf of all of us here at Yemm Ford we sincerely thank you for your time and for providing us your feedback. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

February 28, 2021

I always do all my service there every time is easy affordable and everyone is always very friendly and helpful! I wouldn’t go any place else☺️ More

by Tljohnson101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Sandy
Mar 01, 2021 -

Ford of Galesburg responded

Thank you for 5 stars we appreciate you taking the time and providing us with feedback. If I can ever be of assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

February 25, 2021

We were very pleased with the work they did on our vehicle!! It was fast and sufficient! Very friendly and nice to work with! I would go back! More

by dchowerter
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Ford of Galesburg responded

Thank you so much for your kind words on behalf of all of us here at Yemm Ford we sincerely thank you for your time and for providing us your feedback. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

February 24, 2021

Great service on my grandsons Lincoln CRS found the electrical issues and got them fixed. Done when promised and car now works great thank you More

by KMCABRERA
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Perkins, Michele Standard, David Rodvold
Feb 25, 2021 -

Ford of Galesburg responded

Thank you so much for your kind words on behalf of all of us here at Yemm Ford we sincerely thank you for your time and for providing us your feedback. If I can be of any assistance in the future please feel free to reach out. Sincerely, Stephanie Sloan Customer Service Yemm Ford

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