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Ford of Harvey

Harvey, LA

4.4
550 Reviews

3737 Lapalco Boulevard

Harvey, LA

70058

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Showing 550 reviews

July 22, 2022

I was greeted with a smile and asked how I was doing. After telling the service writer what I came in for he explained what had to be done and told me I could wait inside. After the service was done, he More

by atschex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RAY LANDRY
Jul 25, 2022 -

Ford of Harvey responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 21, 2022

Everyone was courteous however, the cost of my repair was a bit too high. I asked for a senior discount and was given only $50 off of the $1772 cost. More

by dmwalk23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
Jul 21, 2022 -

Ford of Harvey responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

Jul 21, 2022 -

dmwalk23 responded

I still would like to get the 10% senior discount!

July 14, 2022

Always professional service department that stands behind their vehicles and work. Hard working service writers. More

by pwolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RAY LANDRY
Jul 14, 2022 -

Ford of Harvey responded

Thank you for your positive review! We appreciate your business.

July 01, 2022

Dealership was really helpful! They kept their promises and really take care of their guests. More

by jordanpham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Winner, Gil Savoie
Jul 06, 2022 -

Ford of Harvey responded

Thank you for your kind words! We look forward to your business with us again!

June 24, 2022

The staff at Bohn was helpful, thorough, and kind, especially Rick in sales and Justin in finance. Who knew buying a car could be a pleasant experience!! More

by Trisha.rezende
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Rambeau and Justin
Jun 27, 2022 -

Ford of Harvey responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

June 10, 2022

Ray was my advisor and I have to give him 5 Stars. I was very satisfied with the service he provided. More

by ernasudderth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RAY LANDRY
Jun 13, 2022 -

Ford of Harvey responded

Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!

May 13, 2022

I scheduled my Navigator with Bohn Ford for its 150K mile maintenance work. Ray, my advisor, took the time to go over my vehicle history and we found that some items were already completed on a couple of ear More

by winners@bellsouth.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RAY LANDRY
May 16, 2022 -

Ford of Harvey responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

May 13, 2022

My service consultant is always pleasant to and helpful. ..I drop it off in the morning and pick it up at lunch.. it's so convenient for me...they are never pushy and only recommend what's needed More

by unowoobs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie
May 16, 2022 -

Ford of Harvey responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

May 03, 2022

So about Bohn Ford…We purchased a used Ford Explorer from Bohn Ford back in January. I was not familiar with the area at the time, made this very clear with the salesman, so he took me for a ride around the More

by tkelso
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick
May 10, 2022 -

Ford of Harvey responded

Thank you for bringing this to my attention. I apologize for your sales experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. D'Lanor Smith General Manager dlanorsmith@BohnZone.com

May 10, 2022 -

tkelso responded

Right. Got the same response from my FB review only was directed to reach out to Joseph H. I did. That was a week ago and have yet to hear back. After speaking with D'Lanor a bit ago I find that Joseph is no longer with the dealership. She is the new GM and has indeed reached back out to me. She is extremely upfront yet personable at the same time. I appreciated our conversation. Will follow up with the end result.

April 21, 2022

Courteous, prompt service. Friendly personal greeting. Understanding of the needs to my vehicle. Excellent communication. More

by diane.barrilleaux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RAY LANDRY
Apr 26, 2022 -

Ford of Harvey responded

Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit!

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