Ford of Montebello
Montebello, CA
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224 Reviews of Ford of Montebello
Sold us a used EV but when we realized the charging cord was not in the vehicle, they didn’t want to even split the cost to by a new one. They could even top off the battery before we left. Could have at le was not in the vehicle, they didn’t want to even split the cost to by a new one. They could even top off the battery before we left. Could have at least offered to fill out other car with gas instead, but no. More
Parts and service department provides Great customer service also the shuttle program is especially important for those who work and live in the area. service also the shuttle program is especially important for those who work and live in the area. More
Customers are pushed to make appointments on line. Apparently, the business has not used their own apps. From a computer, the web page is blocked by chat, when closed it is then blocked by a map with Apparently, the business has not used their own apps. From a computer, the web page is blocked by chat, when closed it is then blocked by a map with no way to remove it. Went in for transmission. No selection available. Only to show up and find out they are full father month. So very disappointing when your time is valuable. Mobile app had its own issues. More
Edgar was great and very helpful. Justin also was awesome for giving us an out the door price before we came in, unlike other dealers that get you in the door and then give you the ac Justin also was awesome for giving us an out the door price before we came in, unlike other dealers that get you in the door and then give you the actual price with their add ons later. More

