Ford of Montebello

Everyone was friendly and helpful. The process was smooth and didn’t take long at all. The process was smooth and didn’t take long at all. More

I called & made an appointment to have my car serviced ( there was a recall on the oil pump). They took my information i sent them the information they asked for. They made my appointment for 2 weeks later there was a recall on the oil pump). They took my information i sent them the information they asked for. They made my appointment for 2 weeks later because they needed to order the part . I go there for my appointment they inform me they dont have the part. They could have called me before I took the time to drive down there & make arrangements to get picked up. They have done this before. I am never going back there again. I was also told by someone who knows this dealership that they dont use Ford parts for repairs & they take your car to an outside mechanic. Beware of Ford Montebello. Horrible way to treat a customer!! More

Great Service, was able to settle for a very comfortable price and leave same day with car. price and leave same day with car. More

Roxana is the best! She always goes above and beyond. Thank you for always making sure that your customers are taken care of. She always goes above and beyond. Thank you for always making sure that your customers are taken care of. More

Ford of Montebello was very accommodating, communicative, and professional throughout my service experience. Would recommend to a friend. and professional throughout my service experience. Would recommend to a friend. More

From my initial purchase from this dealership (second overall) to this most recent service experience, everyone has been very friendly and helpful. Thanks Roxana! overall) to this most recent service experience, everyone has been very friendly and helpful. Thanks Roxana! More

Outstanding costumer service friendly made us feel comfortable we made the right decision coming here. comfortable we made the right decision coming here. More

Waste of time. Did a test drive had to go to gas station were new truck broke down. Had to wait for 15 to 20 minutes to fix. Told they were going to heavy discount Did a test drive had to go to gas station were new truck broke down. Had to wait for 15 to 20 minutes to fix. Told they were going to heavy discount truck but they never did. WASTE HOURS OF MY DAY THERE. More

I was searching online for a used Ford Edge but couldn't find the exact model I was looking for until I found the 2024 Ford Edge at Ford of Montebello. I reached out via the site and asked for more info. Ju find the exact model I was looking for until I found the 2024 Ford Edge at Ford of Montebello. I reached out via the site and asked for more info. Julio called and informed me they still had it and we set up an appointment for me to come in. I drove up from San Diego to see the car. When I arrived everyone was extremely friendly and said hi. Julio introduced me to Fabian who was going to go on the test drive with me. Fabian showed me the different features the Edge had and how to use them. There was a great deal on the car and it was brand new. So I told Julio and Fabian I'd take it. The whole process was easy. Julio and I discussed numbers and warranties. I signed the papers with Sandy from Finance who made the process go smoothly. She answered all my questions I had about the papers. This was one of the easiest car purchase I've made. Highly recommend this dealership. More

Had a great experience at ford montebello. Ramon was so helpful and help me get the best deal for me. Ramon was so helpful and help me get the best deal for me. More