Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ford of Montebello
Montebello, CA
224 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
224 Reviews of Ford of Montebello
September 24, 2016
Absolutely horrible lying crooks Do not bring your car here, I have a brand new Ford Mustang and they will refuse to replace the bumper due to manufacture problems. They will lie and Do not bring your car here, I have a brand new Ford Mustang and they will refuse to replace the bumper due to manufacture problems. They will lie and tell you it was impact, when there is no damage whatsoever, they only care about money, will promise one thing and then lie about it. Sal is the absolute worst employee there, the service department will not accommodate you, especially after spending $30000 on a new car. Never come here. More
by Mason123
Employees Worked With
Anthony , Sal Avalos
September 20, 2016
👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻 I went in & we had settled on a deal that would work for me, the sales person kept getting up & bringing me back different figures when he was willing I went in & we had settled on a deal that would work for me, the sales person kept getting up & bringing me back different figures when he was willing to give me a better price that worked for me from the beginning & all of a sudden the price kept going up & up....terrible customer service....I will not recommend this dealer ship, the worst ever....& their sales managers are greedy & awful ...they couldn't make an extra $3000.00 off of me so I walked out...for a difference of $3000.00...talk about greedy.👎🏻👎🏻👎🏻👎🏻👎🏻 More
by Mia2016
Employees Worked With
Nizar Abbasi
August 06, 2016
Every employee is in a different planet!! Never ever buy or maintain from this dealer, totally the worst service. Visited to get my car fixed, instead got an oil leak. When I told them they ig Never ever buy or maintain from this dealer, totally the worst service. Visited to get my car fixed, instead got an oil leak. When I told them they ignored the issue and denied but mentioned it in the report. After a third visit they confessed that their technician did not notice it written and now I have to visit again since they don't have all parts (so typical). If you value your time find another dealer, what a waist it was to invest in them. More
by M U
Employees Worked With
Michael Alvarez, Rudy Sanchez
March 22, 2016
customer service is the best I purchased my car at Montebello because of the fantastic service department at Montebello. Raudel is one of the best there for every problem that com I purchased my car at Montebello because of the fantastic service department at Montebello. Raudel is one of the best there for every problem that comes up. They are 5 star always. This is my third ford purchase but first time at Montebello. I was not pleased by the sale itself and the many things that went awry. The service department however is excellent. More
by christine
Employees Worked With
Raudel Macias
July 14, 2015
short and painless We purchased a Ford F-150 with Eco-boost last month. Nizar helped make the experience as painless as possible. Let's face it, buying a car can be a mi We purchased a Ford F-150 with Eco-boost last month. Nizar helped make the experience as painless as possible. Let's face it, buying a car can be a miserable and time consuming experience. The team at Ford of Montebello were straight forward, kind, and made the experience so great that we will definitely purchase from them in the future. More
by yschwenck
Employees Worked With
Javier Sandoval, Nizar Abbasi
June 25, 2015
Nizar helped the process move along quickly I came in knew what I wanted had the paperwork done quickly. They were very attentive to what I wanted in a truck. Didn't try to sell me things I did I came in knew what I wanted had the paperwork done quickly. They were very attentive to what I wanted in a truck. Didn't try to sell me things I didn't truly needed. Very satisfied customer. More
by erica
Employees Worked With
Nizar Abbasi
June 02, 2015
Thank you Kenny Kibanga I've spent a lot of time car shopping and it wasn't until I went to Ford of Montebello that I actually felt I could buy a car and not get ripped off! I've spent a lot of time car shopping and it wasn't until I went to Ford of Montebello that I actually felt I could buy a car and not get ripped off! Thank you Kenny Kibanga for taking the time and having the patience to help me find the perfect car with all the specs I requested!! You have truly gone above and beyond!! More
by Kathy S.
Employees Worked With
Kenny Kibanga
May 26, 2015
A nightmare that wont end Purchased a used vehicle that turned out to be faulty and not in good condition have not gotten any help from the service department or upper manageme Purchased a used vehicle that turned out to be faulty and not in good condition have not gotten any help from the service department or upper management. The vehicle broke down on us twice in one week. Dealership wont cancel my contract due to the vehicle not being in good condition. They sold us a lemon and they wont even address the situation. The only two people that have been in contact with us and have been helpful have been frank and Freddy. Dont purchase a used vehicle at this dealership More
by na1s2012
Employees Worked With
Sam Munoz
April 23, 2015
Best Service Adviser I have been bringing my car to Ford of Montebello for a number of years now and Miguel is the best one there. He is always very friendly, knowledgeabl I have been bringing my car to Ford of Montebello for a number of years now and Miguel is the best one there. He is always very friendly, knowledgeably, and always provides me with status on my vehicle. More
by MontebelloClient
Employees Worked With
Miguel Gonzalez
October 06, 2014
Great Service! I recently purchased by first car with the great help of Mr.Alvarez! He was extremely helpful, knowledgable, and friendly. His hospitality and custome I recently purchased by first car with the great help of Mr.Alvarez! He was extremely helpful, knowledgable, and friendly. His hospitality and customer service makes you feel very comfortable. He is very direct and makes sure the customer is pleased. I would definitely recommend asking for Alfred Alvarez. Thank you once again for the outstanding service. More
by ana96
Employees Worked With
Alfred Alvarez
