Ford of Montebello
Montebello, CA
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224 Reviews of Ford of Montebello
I am a school district mechanic with several recalls on our vehicles. I contacted Victor and he has been amazing in helping resolve all our issues. our vehicles. I contacted Victor and he has been amazing in helping resolve all our issues. More
Excellent service and quality of work - always attentive and responsive on any issues with our fleet of vehicles we service out of Ford Montebello. and responsive on any issues with our fleet of vehicles we service out of Ford Montebello. More
I got great service from Edward, 💯 recommend him. He went through everything about my new car. He went through everything about my new car. More
Victor Barron assisted me on 3/27/26 with a service appt for my Ford Taurus Ltd. I have been working with Victor a few times now, and I find him to be very helpful, friendly, courteous, respectful, professi for my Ford Taurus Ltd. I have been working with Victor a few times now, and I find him to be very helpful, friendly, courteous, respectful, professional, and knowledgeable about my car's service needs. He also cares very much about the customer's concerns regarding the car's service. Victor has gone beyond the usual and customary service to the customer, and I appreciate his background knowledge and work ethic regarding the necessary service for my car to continue running smoothly for many more years to come. More
From the moment I walked onto the lot, I was greeted with a friendly smile and felt welcomed right away. Everyone was extremely helpful. I initially worked online with Jose Aguilar, but he was out the day I a friendly smile and felt welcomed right away. Everyone was extremely helpful. I initially worked online with Jose Aguilar, but he was out the day I came in. Edward, the other Costco representative, stepped in and was fantastic—very friendly, knowledgeable, and patient. He walked me through the sale and shared helpful tips about the car and its features. Nazir was also great and took the time to clearly explain the financing process. Overall, a smooth and positive experience with a great team at the Montebello location. More
Roxanna is honestly the best service department rep. I never have to call for updates because she calls me to advise on my car status. She goes above and beyond customer service satisfaction in my opini I never have to call for updates because she calls me to advise on my car status. She goes above and beyond customer service satisfaction in my opinion!! More
My 2019 Ranger needed a transmission service. I called Roxana at the service center and she set me up with an appointment. On the day of my appointment I arrived and was helped right away. I deci I called Roxana at the service center and she set me up with an appointment. On the day of my appointment I arrived and was helped right away. I decided to wait for my truck to be done. It didn’t take as long as I thought it would. Roxana showed up in the customer waiting area and said my truck was ready. Roxana always gives me good service. Anytime I need a repair or service on my Ranger I know she will get it done. More

