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19 Reviews of Ford of Montebello - Service Center
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July 10, 2020
Excellent customer service. Everyone at Ford Montebello is courteous ,friendly, and very professional, while maintaining personal warmth simultaneously. Elaine Danny Internet dept. & Jorge Finance. 5 st is courteous ,friendly, and very professional, while maintaining personal warmth simultaneously. Elaine Danny Internet dept. & Jorge Finance. 5 stars service. More
by Blondie
Employees Worked With
Danny & Elaine Internet Dept Mgr, 5 stars
February 20, 2018
Service here is needs to do better I transport cars an took myg truck in for service an that was on a Thursday an it's Tuesday an I still don't have my truck or they didn't give me a lo I transport cars an took myg truck in for service an that was on a Thursday an it's Tuesday an I still don't have my truck or they didn't give me a loaner so I been out here in L.A. without transportation not to mention I cant even go to work! More
by 828 Transportation
Employees Worked With
March 06, 2017
Jedi Mind Tricks Joe and Fidel in parts are some smart vatos, they always knows what's up with the parts I'm looking for. They straight representing with that technic Joe and Fidel in parts are some smart vatos, they always knows what's up with the parts I'm looking for. They straight representing with that technical knowledge. More
by Rated
September 24, 2016
Absolutely horrible lying crooks Do not bring your car here, I have a brand new Ford Mustang and they will refuse to replace the bumper due to manufacture problems. They will lie and Do not bring your car here, I have a brand new Ford Mustang and they will refuse to replace the bumper due to manufacture problems. They will lie and tell you it was impact, when there is no damage whatsoever, they only care about money, will promise one thing and then lie about it. Sal is the absolute worst employee there, the service department will not accommodate you, especially after spending $30000 on a new car. Never come here. More
by Mason123
August 06, 2016
Every employee is in a different planet!! Never ever buy or maintain from this dealer, totally the worst service. Visited to get my car fixed, instead got an oil leak. When I told them they ig Never ever buy or maintain from this dealer, totally the worst service. Visited to get my car fixed, instead got an oil leak. When I told them they ignored the issue and denied but mentioned it in the report. After a third visit they confessed that their technician did not notice it written and now I have to visit again since they don't have all parts (so typical). If you value your time find another dealer, what a waist it was to invest in them. More
by M U
March 22, 2016
customer service is the best I purchased my car at Montebello because of the fantastic service department at Montebello. Raudel is one of the best there for every problem that com I purchased my car at Montebello because of the fantastic service department at Montebello. Raudel is one of the best there for every problem that comes up. They are 5 star always. This is my third ford purchase but first time at Montebello. I was not pleased by the sale itself and the many things that went awry. The service department however is excellent. More
by christine
Employees Worked With
Raudel Macias
April 23, 2015
Best Service Adviser I have been bringing my car to Ford of Montebello for a number of years now and Miguel is the best one there. He is always very friendly, knowledgeabl I have been bringing my car to Ford of Montebello for a number of years now and Miguel is the best one there. He is always very friendly, knowledgeably, and always provides me with status on my vehicle. More
by MontebelloClient
Employees Worked With
September 04, 2014
Ups and Downs First I wanna thank Mike sales manager for listening to my inquires and making sure that the job got done rapidly and efficiently. Two thumbs down to First I wanna thank Mike sales manager for listening to my inquires and making sure that the job got done rapidly and efficiently. Two thumbs down to Raudel service advisor he was un professional always coming up with excuses not providing with the proper paper work and always running away from customers. Thanks to James and Gordon for making things happen .This is a good place to purchase your car and get service done they work with you to make your visit a good experience .I really recommend this dealer. More
by yanira6969
Employees Worked With
Raudel Macias, James Ross Jr.
December 21, 2013
Very Good and professional assistance, i very pleased how this gentleman assisted me with my parts for my truck. They know alot about my Truck Thanks Sal! this gentleman assisted me with my parts for my truck. They know alot about my Truck Thanks Sal! More
by carlosortega
