Ford of Murfreesboro
Murfreesboro, TN
Filter Reviews by Keyword
By Type
Showing 704 reviews
They are very friendly and professional and knowledgeable.I always come here her because I know for sure I will be taking care off.I will recommend this Ford dealership for their hardship of ma knowledgeable.I always come here her because I know for sure I will be taking care off.I will recommend this Ford dealership for their hardship of making sure that their customers are happy. More
My recall and regular service work was preformed professionally, very timely and Tanner the service tech kept me informed along the way. It was a real pleasurable experience. professionally, very timely and Tanner the service tech kept me informed along the way. It was a real pleasurable experience. More
The staff is always very friendly, professional and effective. I always look forward to doing business with them!!! I also love that they have a shuttle when I need it !!! effective. I always look forward to doing business with them!!! I also love that they have a shuttle when I need it !!! More
This past Saturday was the first service experience that is making me consider going elsewhere from now on. Routine maintenance visit. Was told rear brakes were down to 5mm, and need to be serviced soon. Ac is making me consider going elsewhere from now on. Routine maintenance visit. Was told rear brakes were down to 5mm, and need to be serviced soon. Actual measurement is 9mm (almost new), which makes sense since they just serviced them a few months ago. Also, no "next service due" window sticker. Also, waited an additional 20 minutes because the technician didn't turn in the paperwork when he was done. So about 1 hour ended up being about 1.5 hours. I guess my time isn't important. On a positive note, they washed the truck. It looked pretty good. More
excellent service. safe, reliable and unsurpassed attention of its employees. use original replacement products for Ford vehicles safe, reliable and unsurpassed attention of its employees. use original replacement products for Ford vehicles More
We have a mechanical problem with our trade, understandably we know we won’t get much for trade, right. But instead of saying they would sit down and see what we can work out, they just said $10 understandably we know we won’t get much for trade, right. But instead of saying they would sit down and see what we can work out, they just said $100 for the trade, and that’s it. A lot of times dealerships will work the numbers on paper to at least make you feel like you’re getting something but they didn’t even act like they wanted to talk. They missed out on two sales today, cash. Will not be going back. Makes me want to leave my Explorer ST there too. Pretty crappy customer service. More

