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Ford of Murfreesboro

Murfreesboro, TN

Overview
Reviews
Vehicles
3.2
705 Reviews
Call Dealership (615) 437-2749

1550 Northwest Broad Street

Murfreesboro, TN

37129

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Showing 705 reviews

April 25, 2022

Tanner at Ford of Murfreesboro and the entire staff did an awesome job of finding and fixing our water leakage problem. Shuttle service picked us up and both drivers were very nice and professional. More

by Donny.bates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner
Report | Print
Apr 27, 2022 -

Ford of Murfreesboro responded

Hi Donny, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 24, 2022

They are very friendly and professional and knowledgeable.I always come here her because I know for sure I will be taking care off.I will recommend this Ford dealership for their hardship of ma More

by Bettyrosa09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nasvall
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Apr 25, 2022 -

Ford of Murfreesboro responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 22, 2022

My recall and regular service work was preformed professionally, very timely and Tanner the service tech kept me informed along the way. It was a real pleasurable experience. More

by tdeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Meno
Report | Print
Apr 25, 2022 -

Ford of Murfreesboro responded

Hello, thank you so much for your feedback about Ford of Murfreesboro! We strive to provide the best experience to all our customers. Tanner will be very happy to hear about your kind words and high star rating!

April 21, 2022

Fast service, friendly employees, I was in and out in about an hour. I recommend this dealership! More

by joshua.kilgore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Tant
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Apr 23, 2022 -

Ford of Murfreesboro responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 20, 2022

The staff is always very friendly, professional and effective. I always look forward to doing business with them!!! I also love that they have a shuttle when I need it !!! More

by Alumni00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Apr 23, 2022 -

Ford of Murfreesboro responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Ford of Murfreesboro for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

April 19, 2022

Olivia is always a pleasure working with, she keeps you informed the whole time, and makes sure you are updated along the way. More

by Jared Todesco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olive Dore
Report | Print
Apr 22, 2022 -

Ford of Murfreesboro responded

Hi Jared, thank you! We take our reviews seriously and are delighted to hear about your visit. At Ford of Murfreesboro, we are always striving to do better than your last visit. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

April 18, 2022

This past Saturday was the first service experience that is making me consider going elsewhere from now on. Routine maintenance visit. Was told rear brakes were down to 5mm, and need to be serviced soon. Ac More

by rlewis77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Apr 21, 2022 -

Ford of Murfreesboro responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (615) 439-1269 to share more details about your visit so we can make things right.

April 18, 2022

excellent service. safe, reliable and unsurpassed attention of its employees. use original replacement products for Ford vehicles More

by Wolfgang Mendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Victory
Report | Print
Apr 21, 2022 -

Ford of Murfreesboro responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 18, 2022

Great and informative service. Quick turn around. Friendly and pet friendly. They have Quality service! More

by lokeyambre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember I’m sorry
Report | Print
Apr 21, 2022 -

Ford of Murfreesboro responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 17, 2022

Really liked this dealership. The staff were prompt, professional and courteous! Alex took good care of me! More

by krcurrie78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Apr 19, 2022 -

Ford of Murfreesboro responded

Hi, we're thrilled to hear about your wonderful experience with us. Here at Ford of Murfreesboro we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

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