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Ford of Murfreesboro

Murfreesboro, TN

Overview
Reviews
Vehicles
3.3
703 Reviews
Call Dealership (615) 437-2749

1550 Northwest Broad Street

Murfreesboro, TN

37129

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Showing 703 reviews

April 04, 2022

Very friendly and great service has been a wonderful doing business with ford of murfreesboro. More

by twetty2cool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia
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Apr 06, 2022 -

Ford of Murfreesboro responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 04, 2022

Great experience as usual and the representatives are super courteous! Plus the work was completed fast. More

by antonio wiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Holt
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Apr 06, 2022 -

Ford of Murfreesboro responded

Hi Antonio, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 03, 2022

100 percent professional driving to strife for exceptional customers satisfaction. Outstanding job and a highfive to the working staff, they need a hourly wage raise. More

by vcash0la
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josha, Allbey, Johnathan,Sales department T.
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Apr 05, 2022 -

Ford of Murfreesboro responded

Hi, we are very happy to have provided you with such a positive experience! Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

April 02, 2022

Great service from Randy as always. Wonderful dealer. We are customers for life, well done More

by Tank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
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Apr 05, 2022 -

Ford of Murfreesboro responded

Hi, thank you so much for your feedback about Ford of Murfreesboro! We strive to provide the best experience to all our customers. Randy will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

April 02, 2022

I would give 0 stars if that was an option. I will never return to this dealership for service as they lied about my vehicle’s issues to avoid warranty work. More

by Wesnofske121212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Tant
Report | Print
Apr 05, 2022 -

Ford of Murfreesboro responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (615) 439-1269 to share more details about your visit so we can make things right.

March 31, 2022

I bought a car 2 years ago with warranty. I had to have the car worked on about a week after I had it. They put new clutches in. Now Transmission is out. They will not honor the warranty bec More

by Xtremely Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy, George, Jonathan Greene, Douglas Kaufman, GM Steve “ Big Steve “ Wells
Report | Print
Apr 03, 2022 -

Ford of Murfreesboro responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at Ford of Murfreesboro. We would like to make this up to you if we still can. Please reach out to us at (615) 439-1269 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.

March 31, 2022

Great and prompt service! Also very comfortable lounge for waiting on your vehicle to be serviced! Tanner is great! More

by JK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner
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Apr 03, 2022 -

Ford of Murfreesboro responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

March 30, 2022

I trust Ms Albee to advise what I need and not try to sell me on services that are not needed. More

by Teresa
Recommend Dealer
Yes
Employees Worked With
Albee
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Apr 02, 2022 -

Ford of Murfreesboro responded

Hi Teresa, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 30, 2022

As always the dealership was extremely friendly, quick to get me in and out. They answered all my questions and addressed all my needs More

by yukonCD2!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Petty
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Apr 02, 2022 -

Ford of Murfreesboro responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 30, 2022

Andrew was friendly, engaging and answered all our questions. He also provided an accurate wait time on the service provided. More

by nyererec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nasvall
Report | Print
Apr 02, 2022 -

Ford of Murfreesboro responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ford of Murfreesboro! If you have any further questions, please give us a call. We're always happy to help! Take care!

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