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Ford of Murfreesboro

Murfreesboro, TN

Overview
Reviews
Vehicles
3.5
700 Reviews
Call Dealership (615) 437-2749

1550 Northwest Broad Street

Murfreesboro, TN

37129

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Showing 700 reviews

March 07, 2022

They took less than expected, they did send a text and then called me to let me know the truck was ready. No paperwork to know what was done and one the warnings is still there. More

by alexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember his name
Report | Print
Mar 09, 2022 -

Ford of Murfreesboro responded

Hello Alexander, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (615) 439-1269 so we can work towards a resolution. We look forward to hearing from you. Take care!

March 07, 2022

My vehicle been fixed and I’m scared I don’t know what to say More

by Abdullahi
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ibrahim
Report | Print
Mar 09, 2022 -

Ford of Murfreesboro responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 04, 2022

Very polite advisors. Fast reliable service. Very helpful when part is not in stock. Easy to make appointments. More

by kbaker2960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner
Report | Print
Mar 06, 2022 -

Ford of Murfreesboro responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 04, 2022

Very professional staff and service providers at your finger tips, very knowledgeable about questions concerning your vehicle. More

by Byrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Pope
Report | Print
Mar 06, 2022 -

Ford of Murfreesboro responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 03, 2022

Very good service department got me in and our quickly Evan though I did not have an appointment More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alrx
Report | Print
Mar 05, 2022 -

Ford of Murfreesboro responded

Hi Jim, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 03, 2022

Quick Lane team took care of my F-150 quickly and professionally. Will use again. More

by mwanee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tylor Victory
Report | Print
Mar 05, 2022 -

Ford of Murfreesboro responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 02, 2022

Had my 35k service on my escape in and out in a hour everything went great Alex was service writer did an excellent job and answer all my questions thank you Alex More

by Rl540150
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Mar 03, 2022 -

Ford of Murfreesboro responded

Hi, thank you for your kind review; we are happy to pass along your comments to Alex here at Ford of Murfreesboro! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

February 28, 2022

Good experience here at Ford of Murfreesboro. Tanner was my advisor and was super helpful More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner
Report | Print
Mar 01, 2022 -

Ford of Murfreesboro responded

Hi Kevin, thank you for your kind review; we are happy to pass along your comments to the team here at Ford of Murfreesboro! If you have any further questions, please give us a call. We're always happy to help!

February 28, 2022

We have been taking our Ford to dealer for past 5 years since our purchase and have never been disappointed. More

by Chad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Mar 02, 2022 -

Ford of Murfreesboro responded

Hi Chad, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 25, 2022

Randy Tant is an excellent service advisor. He is a keeper. Quality professional. Great job More

by cmvfireasst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Tant
Report | Print
Feb 27, 2022 -

Ford of Murfreesboro responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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