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Ford of Murfreesboro

Murfreesboro, TN

3.3
703 Reviews

1550 Northwest Broad Street

Murfreesboro, TN

37129

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Showing 703 reviews

February 28, 2022

We have been taking our Ford to dealer for past 5 years since our purchase and have never been disappointed. More

by Chad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Mar 02, 2022 -

Ford of Murfreesboro responded

Hi Chad, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 28, 2022

Good experience here at Ford of Murfreesboro. Tanner was my advisor and was super helpful More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner
Mar 01, 2022 -

Ford of Murfreesboro responded

Hi Kevin, thank you for your kind review; we are happy to pass along your comments to the team here at Ford of Murfreesboro! If you have any further questions, please give us a call. We're always happy to help!

February 25, 2022

Randy Tant is an excellent service advisor. He is a keeper. Quality professional. Great job More

by cmvfireasst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Tant
Feb 27, 2022 -

Ford of Murfreesboro responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 25, 2022

Service was great. No issues at all and appreciated communicating by text. Will continue to use them for all my service needs. More

by SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoe Reffner
Feb 27, 2022 -

Ford of Murfreesboro responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 25, 2022

I always get quick and high quality service and parts here for a very reasonable price.The convenience and personal attention is why I get all my services and repairs here. More

by Likwid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Petty
Feb 27, 2022 -

Ford of Murfreesboro responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 24, 2022

The dealership was very clean. Zoe took outstanding care of me. I am very happy with this dealership. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoe,
Feb 27, 2022 -

Ford of Murfreesboro responded

Hi Joe, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 24, 2022

Outstanding! Great customer service. Very thoughtful and kept me up to date during the whole process. More

by souren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albey
Feb 27, 2022 -

Ford of Murfreesboro responded

Hi Souren, thank you! We take our reviews seriously and are delighted to hear about your visit. At Ford of Murfreesboro, we are always striving to do better than your last visit. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

February 23, 2022

Customer service is excellent and thorough! My vehicle was serviced a lot faster than expected! More

by antonio wiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy T. and Abbie T.
Feb 25, 2022 -

Ford of Murfreesboro responded

Hi Antonio. Thank you so much for your kind words about your experience here at Ford of Murfreesboro. We try every day to satisfy our customers and it’s always nice to know when we succeed. We look forward to your next visit! Take care!

February 21, 2022

This was a ridiculously over priced and underserved experience with poor work. My battery was dead. There was electrical flickering. My sun roof cover was bunching when it was opened. They did not run More

by Wadulisi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh
Feb 21, 2022 -

Wadulisi responded

Ford really needs to work on fair and thorough business practices!

February 19, 2022

Figured out that what I saw was normal and why. Then serviced my F150 without an appointment In great time. More

by MJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
Feb 21, 2022 -

Ford of Murfreesboro responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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