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Ford of Murfreesboro

Murfreesboro, TN

Overview
Reviews
Vehicles
3.2
704 Reviews
Call Dealership (615) 437-2749

1550 Northwest Broad Street

Murfreesboro, TN

37129

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Showing 704 reviews

February 08, 2022

The service department is best have ever worked with hands down. Bend over backwards to do everything they can to take care of a customer. Outstanding More

by tom gorman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoe Reffner
Report | Print
Feb 10, 2022 -

Ford of Murfreesboro responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

February 07, 2022

They are friendly and I love their SMS system. They text me when my truck is ready for pick up and I can pay online. More

by michael1080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Salama
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Feb 09, 2022 -

Ford of Murfreesboro responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

February 07, 2022

Regarding the service department, seems organized in the work priority and thorough in determining and correcting the problem. More

by Mctide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nasvall
Report | Print
Feb 09, 2022 -

Ford of Murfreesboro responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

February 05, 2022

Associate was really helpful , kept us informed and gave us valuable information and made sure the service was done in a timely way More

by Warfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name
Report | Print
Feb 07, 2022 -

Ford of Murfreesboro responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 03, 2022

The people at Quick Lane are awesome and very helpful! Highly recommend them for service on any make or model of vehicle. More

by Tmc833
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon
Report | Print
Feb 05, 2022 -

Ford of Murfreesboro responded

Hi, thank you so much for your feedback about Ford of Murfreesboro! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

February 03, 2022

Friendly and efficient service. Thanks to Randy Tant who made appointment and explained service . I will return for scheduled maintenance. More

by Frankie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Tant
Report | Print
Feb 05, 2022 -

Ford of Murfreesboro responded

Hi Frankie, we're happy you found our staff to be so supportive during your experience here at Ford of Murfreesboro. Thank you so much for your feedback! We hope you have a great day!

February 03, 2022

Communication Was Great Albee Kept Us Informed Of Everything The Service Is Awesome We Will Only Take Our Truck To Ford Of Murfreesboro More

by Johnnyrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee And Randy
Report | Print
Feb 05, 2022 -

Ford of Murfreesboro responded

Hi, we're glad to hear our staff took such great care of you! Here at Ford of Murfreesboro we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Thank you, and have a fantastic day!

February 02, 2022

Tylor was very helpful. Informed me that it would be a little wait but that they would get me out as soon as they could. More

by jvandagriff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tylor at QuickLane getting oil changed
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Feb 04, 2022 -

Ford of Murfreesboro responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ford of Murfreesboro. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

February 01, 2022

It was a pleasure doing business at thus ford dealership. Robert my salesman made everything a smooth process in my purchase. He was polite and very knowledgeable about the process. From picking me up fro More

by Alvin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
January 31, 2022

Knowledge customer rep; work completed as described; car returned as stated. Waiting area was clean and comfortable More

by Jgw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoe Refiner
Report | Print
Feb 02, 2022 -

Ford of Murfreesboro responded

Hello, we appreciate you taking the time to leave us this feedback. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Please reach out to us directly at (615) 439-1269 so we can work to make this right.

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