Ford of Murfreesboro

I had a great experience. Lino was awesome and did not pressure or rush me at all. I look forward to working with him in the future pressure or rush me at all. I look forward to working with him in the future More

Good experience. 2nd vehicle purchased from Ford of Murfreesboro. Would buy there again. More worthless words added to this process to meet requirements. Blah blah Murfreesboro. Would buy there again. More worthless words added to this process to meet requirements. Blah blah More

I have dealt with good dealerships and good customer service before but nothing like the treatment I got here. Easiest car buying experience I’ve ever had! My salesman, Chico Marable was fantastic. H service before but nothing like the treatment I got here. Easiest car buying experience I’ve ever had! My salesman, Chico Marable was fantastic. He was knowledgeable and very enthusiastic and very professional. He literally led me by the hand through the entire process. He made me feel like I was the only customer there or at the least, the most important one. He had my car delivered, followed up with me with phone calls and even delivered my temporary tag to my house when my first one was expiring. Truly superlative service! More

I experienced Great service from Ford Of Murfreesboro. Lino was my salesman and took good care of me and was very informative. I am very happy with my purchase Lino was my salesman and took good care of me and was very informative. I am very happy with my purchase More

We are very very unhappy with our dealings with the service department. We had a door ding in the right back quarter panel that is covered by the expensive warranty we purchased for the Expedition. Fr service department. We had a door ding in the right back quarter panel that is covered by the expensive warranty we purchased for the Expedition. From the day I called I. There has been nothing but incompetent people handling it. Tanner took several days to get back with me. I had to call him. The man damaged the truck while trying to repair. I was informed that the panel had been cracked in the paint and would require a complete paint job. We get there today, Monday, and there were several issues. You had the manager, Jonathan, saying that the space in the corner of the panel that is loose can not be repaired. The maintenance manager blamed the car wash for leaving material in this crack. There was a lot of overspray all over the window and panel again it had to be sent back and cleaned. We are still not happy with the loose spot we looked at other vehicles and this is not the case with them . One excuse after another. This is a $70+ vehicle, the 6th we have purchased from Ford of Murfreesboro and will probably be the last. The worst experience ever and I would give the people in your service department a minus 0. Deborah and Warren Brown More

Jordon was awesome, this is the2nd vehicle we have Jordon was awesome, this is the 2nd vehicle we have purchased with him. Very professional and knowledgeable about the vehicle. We will Continue doi Jordon was awesome, this is the 2nd vehicle we have purchased with him. Very professional and knowledgeable about the vehicle. We will Continue doing business. More

I was greeted as soon I pulled in Alex was prompt and professional. The waiting area was clean and spacious, I enjoyed watchIng the mechanic work on my truck professional. The waiting area was clean and spacious, I enjoyed watchIng the mechanic work on my truck More

I took my 2016 Ford Edge to the Murfreesboro Ford Collision Center. To replace front spoiler and - turns out - because the price was good to replace the rear fender wrap-around because of a gash is Collision Center. To replace front spoiler and - turns out - because the price was good to replace the rear fender wrap-around because of a gash is mine. Location is easy to access - parking and office. Process of obtaining price quote, check-in, pick-up all orderly. Ryan kept me well-informed along the way. Work looks good. More

Knew what I was looking for, JC brought the vehicle, we went for test drive, and paperwork was as painless as possible. Zipped in zipped out. went for test drive, and paperwork was as painless as possible. Zipped in zipped out. More