Ford of Murfreesboro

Joel and staff at Ford Quicklane always provide exceptional service. They always seem to be concerned with doing the right thing and that type of customer service is difficult to find these days. exceptional service. They always seem to be concerned with doing the right thing and that type of customer service is difficult to find these days. More

Making my appointment was easy and the service was fast. The staff is professional and courteous. I will continue to use Ford of Murfreesboro for my vehicle service needs. The staff is professional and courteous. I will continue to use Ford of Murfreesboro for my vehicle service needs. More

Excellent service experience Took my Ford Escape in for 50,000 mile service. Service was prompt and of high quality. Service personnel are very knowledgeable, friendly and acco Took my Ford Escape in for 50,000 mile service. Service was prompt and of high quality. Service personnel are very knowledgeable, friendly and accommodating. More

Needed maintenance on my 2010 Mustang GT This dealership is exceptional in the service they provide. Not only were all my issues corrected but they detailed my car at no additional cost. Th This dealership is exceptional in the service they provide. Not only were all my issues corrected but they detailed my car at no additional cost. The service advisers are excellent. They take the time to listen to your concerns and then keep you appraised of the actions and costs needed to repair your vehicle. Just all round good people, especially Alex Schneider and Emily Reynolds. More

Fusion tire rotation and oil change Always a good experience when I come to Ford of Murfreesboro, the service is top notch and the personnel are the best. They always tell you up front w Always a good experience when I come to Ford of Murfreesboro, the service is top notch and the personnel are the best. They always tell you up front when something is need for your car without the pressure. This place is wonderful. More

Good dealer to do business with. Upon arrival at the dealership, the receptions immediately contact the gentlemen that I had an appointment with and he had one of his assistants work Upon arrival at the dealership, the receptions immediately contact the gentlemen that I had an appointment with and he had one of his assistants work with me in my desire to purchase a vehicle. The assistant showed me the vehicle and told me all the advantages of the unit we were looking at. Later the original contact worked with me on the paperwork and we agreed on a price. The consultant led me through the batch of paperwork and took time to go to the unit with me and explain the features of the unit I was purchasing. From entrance to final exit, I was treated like a family member and they complied with any and all request that I made. Steve Hunkapiller was my main contact and his assistant was Jordan Gonzalez. I also want to thank Jason "JV' Vuerich for his professionalism in managing all the financial details. More

Rick was very helpful in helping us find a truck. Told him our needs and he found one and it was delivered to the dealership on Saturday and we were able to pick it up Monday. He listened and delivered wh him our needs and he found one and it was delivered to the dealership on Saturday and we were able to pick it up Monday. He listened and delivered what we were looking for. Chris in finance helped get us the lowest rate available. Alex in service was able to answer questions about capacity, service and parts. The only part about the purchase that I asked but was not followed was not to shine, polish the floor mats. They did and they were really slick. I had to use cleaner when I got home to remove it. All in all we are satisfied with our purchase. It’s the fourth one from Ford Of Murfreesboro. More

Danny F250 Ford of Murfreesboro treated me very fairly. After shopping numerous dealers in my area Ford of Murfreesboro offered me the best deal on my trade in Ford of Murfreesboro treated me very fairly. After shopping numerous dealers in my area Ford of Murfreesboro offered me the best deal on my trade in and they offered me all the rebates available. Alex my salesman was excellent and not pushy. I felt he provided excellent customer service. I really appreciated them not being pushy or trying to force me in to excepting a quick deal. More

Service Excellent & Checking Out Sales My experience via Emily in Service was great. She explained what was being done that day as well as what and why additional services may be needed. My experience via Emily in Service was great. She explained what was being done that day as well as what and why additional services may be needed. No pressure was given or even perceived. While I was there, I also spoke to JC in Sales, who made a decent offer for me to trade my 2012 F-150 for a 2019 F-150. JC was very nice and knowledgeable about his product to the point that when I'm ready to replace my truck, I will stop at Ford of Murfreesboro first and ask for JC. I have no complaints regarding Service or Sales at this point. More

My experience with Ford of Murfreesboro was great. Tanner Meno always takes care of my vehicle’s needs. I recommend this team for any maintenance needs. Meno always takes care of my vehicle’s needs. I recommend this team for any maintenance needs. More