Ford of Murfreesboro
Murfreesboro, TN
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Bair Cars They use bait cars.. They aren't ,however, very good at lying about it... When I busted them on it and complained about the half a day I wasted drivin They use bait cars.. They aren't ,however, very good at lying about it... When I busted them on it and complained about the half a day I wasted driving to see a car that they somehow magically sold before they opened.. Please.... give me a break... I won't be back More
Excellent sales and service! I have been military most of my life and moving to areas with new dealerships and their respective service departments can be another life hassle. Tr I have been military most of my life and moving to areas with new dealerships and their respective service departments can be another life hassle. Trying to find a good service department with good sales is almost impossible. Ford of Murfreesboro is an exception to the rule. They have one of the most user friendly service departments I have ever run into. Now that I just purchased a new vehicle from them I can say this is an exceptional dealer all around. You won’t go wrong with this dealership! Excellent! More
17 Escape Battery Was having issues with the battery. I kept having to jump it off every few days. Ford of Murfreesboro checked it and replaced it at no charge. Great s Was having issues with the battery. I kept having to jump it off every few days. Ford of Murfreesboro checked it and replaced it at no charge. Great service. More
Fusion 2016 I was in for a routine oil change and tire rotation. Everything was covered under my extended warranty, so it didn't cost me anything. Albee helped I was in for a routine oil change and tire rotation. Everything was covered under my extended warranty, so it didn't cost me anything. Albee helped me and was very helpful in explaining everything to me. I really like all the extra checks they do. And, of course, I love the free car wash at the end of service. More
Routine service Quick and perfection. Great customer service also!! Also very good pricing!! I Lso enjoyed that they run your vehicle through a car wash at end to cle Quick and perfection. Great customer service also!! Also very good pricing!! I Lso enjoyed that they run your vehicle through a car wash at end to clean up the exterior. That is a great complimentary service they add for free. More
Car wasn’t fixed right the first time I went to dealer to get work done on engine I left and the next day my light came right back on it’s a huge inconvenience I went to dealer to get work done on engine I left and the next day my light came right back on it’s a huge inconvenience More
Customer Service provided Just wanted to share my experience with Greg Smith, very professional and VERY knowledgeable. This is my first Ford I am buying currently I have owned Just wanted to share my experience with Greg Smith, very professional and VERY knowledgeable. This is my first Ford I am buying currently I have owned 5 new Tundra's and decided to make the switch I am glad I reached out and found Greg to help. I would for sure recommend him to my friends !! More
Great Experience Austyn was professional and exceptionally helpful in my 2nd car buying experience. My fusion was totaled and I wanted to move into a truck. He never Austyn was professional and exceptionally helpful in my 2nd car buying experience. My fusion was totaled and I wanted to move into a truck. He never pressured me for add on sales, was quick and courteous, and definitely professional. I would purchase again! More
Overall good experience Had a very good experience. Albee was very polite and knowledgeable. She explained everything perfectly. I had a few extra service quotes I asked her Had a very good experience. Albee was very polite and knowledgeable. She explained everything perfectly. I had a few extra service quotes I asked her for and she took notes and we went through each item so we were all in the same page. Albee called me with updates and pricing on the extra items I asked for without just doing them. With the extras we did I was able to knockout several services I was needing. All over a good experience. Only issue was the interior of my vehicle was messy and they did not clean up after themselves. They did wash the out side. More
Great customer service ! Jeff assisted in all needs and questions for my oil change. Also provided me a list of stuff that need repair with no pressure to repair at the moment Jeff assisted in all needs and questions for my oil change. Also provided me a list of stuff that need repair with no pressure to repair at the moment ! Thank you for such a great experience! More

