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Ford of Murfreesboro

Murfreesboro, TN

3.4
701 Reviews

1550 Northwest Broad Street

Murfreesboro, TN

37129

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Showing 701 reviews

May 27, 2022

The service was great and I will continue to take my car to Ford of Murfreesboro for service. More

by sherryu01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albie
May 29, 2022 -

Ford of Murfreesboro responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 27, 2022

Andrew was great and gave me prompt, comprehensive service. The waiting room was comfortable and coffee was good. More

by jbyers1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nasvall
May 28, 2022 -

Ford of Murfreesboro responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 25, 2022

The first manager was very nice but wasn’t being very clear on what he needed from us when we were trying to figure out our warranty coverage vs what our ford pass points cover. He only better explained More

by T.thigpen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge
May 26, 2022 -

Ford of Murfreesboro responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at Ford of Murfreesboro. We would like to make this up to you, if we still can. Please reach out to us at (615) 439-1269 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.

May 23, 2022

Ford of Murfreesboro iS the best. Friendly greeting from Randy Tant with overview of service. Clean comfy waiting area. Reasonable prices . F. Holland More

by Frankie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Tant
May 24, 2022 -

Ford of Murfreesboro responded

Hi Frankie, thank you for your great feedback! Our team here at Ford of Murfreesboro sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Please don't hesitate to reach out if there's anything additional we can do for you.

May 23, 2022

The people are very friendly and curtious. They were attentive and knowledgeable of all my questions and concerns More

by gsmith72315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
May 24, 2022 -

Ford of Murfreesboro responded

Hi, thank you so much for your feedback about Ford of Murfreesboro! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 23, 2022

Josh Pope is great knows the vehicle inside out. Great having such a knowledgeable person talking car of our vehicles More

by larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Pope
May 24, 2022 -

Ford of Murfreesboro responded

Hello Larry, thank you so much for your feedback about Ford of Murfreesboro! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

May 22, 2022

Outstanding service received. Noah was very friendly and courteous. Couldn’t ask for better service! More

by Wandamrf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah
May 24, 2022 -

Ford of Murfreesboro responded

Hi, we are pleased to hear of your experience with us here at Ford of Murfreesboro. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Thank you for the great review!

May 20, 2022

I experienced great customer service with a very short wait time! Very knowledgeable staff Thanks More

by Ms Mel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
May 22, 2022 -

Ford of Murfreesboro responded

Hi. Here at Ford of Murfreesboro, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

May 20, 2022

Joshua Pope was the best. Because of him I was able to get a non-existent loaner car. Joshua was very attentive, took interest in my problems. This dealership is great!! More

by Etaliafscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Pope
May 22, 2022 -

Ford of Murfreesboro responded

Hi, we're glad to hear our staff took such great care of you! Here at Ford of Murfreesboro we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

May 19, 2022

Very helpful and friendly. Has a great personality and demeanor!! Look forward to working with him in the future. More

by Rosiegirl123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert (Salesman) Dominique (Service)
May 20, 2022 -

Ford of Murfreesboro responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ford of Murfreesboro! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

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