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Ford of Murfreesboro
Murfreesboro, TN
704 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 704 reviews
May 05, 2018
New Purchase Rhyan Mop Maupin was helpful, knowledgeable about the product and was able to fluently demonstrate all the features. Good response, follow up, and fol Rhyan Mop Maupin was helpful, knowledgeable about the product and was able to fluently demonstrate all the features. Good response, follow up, and follow through. Great experience with Mop! More
by Hootywho
Employees Worked With
Rhyan Mop Maupin
April 15, 2018
Purchased 2017 Ford Edge SE Our sales rep, April, was very pleasant, upbeat, and courteous. She assisted us greatly, showed us three different models, allowed us to drive 2 of th Our sales rep, April, was very pleasant, upbeat, and courteous. She assisted us greatly, showed us three different models, allowed us to drive 2 of them, and did a great job getting us the price we needed to be able to make the purchase. April is 5 STAR!! More
by Ranchero
Employees Worked With
April was our sole point of contact. She was with us the entire time we we were at the dealership.
April 14, 2018
Excellent experience beginning to end The dealership and my salesman was very patient throughout the entire process. Max Ahmad took time to understand my needs and try to align me with the The dealership and my salesman was very patient throughout the entire process. Max Ahmad took time to understand my needs and try to align me with the best truck. The process took over a month and a half but Max never hesitated to spend time talking with me. I would highly recommend ford of Murfreesboro and Max Ahmad. More
by Superfly
Employees Worked With
Max Ahmad
April 13, 2018
Mostly impressed with dealership. Was surprised and taken aback when finance guy told me I had to have a cashiers check and he couldn't accept my personal check because I couldn't pay Was surprised and taken aback when finance guy told me I had to have a cashiers check and he couldn't accept my personal check because I couldn't pay for a car for my daughter. Has never happened before when I bought cars for my daughters, and grandchildren. Made me think he thought I didn't have the money. Had to run to B of A and get the cashiers check. Took my time I didn't want t waste. More
by old guy
Employees Worked With
Noah
April 12, 2018
Brake rotor’s and brake pad service Visited my local Ford dealership yesterday for brake check. Before going in, I knew I had front rotor problems with 129,000 miles on my 2013 F-150. En Visited my local Ford dealership yesterday for brake check. Before going in, I knew I had front rotor problems with 129,000 miles on my 2013 F-150. Ended up replacing front and rear rotors and pads plus oil & filter change. Took about 2 to 2-1/2 hours. Very happy with time quality of work. Steve C. Murfreeboro More
by Steve C
Employees Worked With
Don’t remember
April 10, 2018
Everyone at the dealer is just wonderful! I've had the pleasure of working with several of the service personal and they are all nice and knowledgeable about their products . Awesome job job I've had the pleasure of working with several of the service personal and they are all nice and knowledgeable about their products . Awesome job job More
by AHC
Employees Worked With
Tanner
April 06, 2018
Professional, courteous, detail oriented Billy and the guys do a great job, keep you posted on their progress, and go the extra mile where needed. This was my second service visit so far and Billy and the guys do a great job, keep you posted on their progress, and go the extra mile where needed. This was my second service visit so far and I’m very pleased. More
by screenname
Employees Worked With
Billy Remington
March 11, 2018
Excellent Service I called Randy I was going out of town and my Truck was not running right. Randy said to bring it in to service and they would check it out. Randy ca I called Randy I was going out of town and my Truck was not running right. Randy said to bring it in to service and they would check it out. Randy came and explained they had checked it and what they had found.I agreed to fix it right then . I have been a customer of Randy's for years. He is very professional and job is always done right. More
by bigdaddy1
Employees Worked With
Randy Tant
March 01, 2018
Oil change and tire rotation I have taken my truck here ever since I bought it a year ago, never had a bad experience at all. Everyone is very nice and helpful. They keep you info I have taken my truck here ever since I bought it a year ago, never had a bad experience at all. Everyone is very nice and helpful. They keep you informed during the entire processs while they had my truck and after they finish everything is always very clean. More
by Cwebb
Employees Worked With
Forget his name
February 28, 2018
Worst Experience Ever if i could give a zero i would. i had the worst car buying experience. this place could use better customer service and vehicles. i purchased a car an if i could give a zero i would. i had the worst car buying experience. this place could use better customer service and vehicles. i purchased a car and had issue on the way home with the vehicle. i hadn't had the car a month and had to take it back 3 different times for the same issue (lemon law). my sales person april cromety was no help along with the management staff. run run run from this place. i've purchased from tote the note lots with better cars and service than this place. idk if they dont care because it is privately owned or what but i would never recommend this place to anyone...and to think that i came to this place as a referral of someone else(person never received referral money)....i should have read the reviews 1st and i would have never used this place. More
by Ebony
Employees Worked With
April Cromety
