Ford of Murfreesboro

Timely Service, Thorough Communication I took my 2011 Ford Escape to Ford of Murfreesboro for recall service. The newly renovated service bay made for a seemless check-in process. The ser I took my 2011 Ford Escape to Ford of Murfreesboro for recall service. The newly renovated service bay made for a seemless check-in process. The service tech sent me his personal cell phone number to use if I needed to call about my car. The work took a half day as promised. My car is in great condition! More

From phone call to out the door From the first phone call to driving out the door, I found friendly, professional and knowledgeable people. Straightforward discussion of vehicle pric From the first phone call to driving out the door, I found friendly, professional and knowledgeable people. Straightforward discussion of vehicle pricing. I especially appreciated the lack of pressure for "add-on's". Having the "garage" for looking over the vehicle is a nice touch, especially with the weather being rather nippy. The Lariat has a ton of bells and whistles and April did a great job of walking us through them. Looking forward to a great ride. More

EXCELLENCE IN SERVICE Work was done effectively at a reasonable price. Car was ready earlier than promised, and returned clean and warmed up. What more could I ask? Work was done effectively at a reasonable price. Car was ready earlier than promised, and returned clean and warmed up. What more could I ask? More

Always helpful Every employee at this dealership is always professional, pleasant and helpful. It's a pleasure to do business with them. I would recommend them to ev Every employee at this dealership is always professional, pleasant and helpful. It's a pleasure to do business with them. I would recommend them to everyone. More

Too bad there isn’t a sixth or seventh star This dealer does everything right. I have bought many new, and a few used, vehicles since 1961 from dealers in at least seven Tennessee dealers (Ford This dealer does everything right. I have bought many new, and a few used, vehicles since 1961 from dealers in at least seven Tennessee dealers (Ford, Buick, Nissan, Honda, Subaru, Dodge). Never have I received such service, in such an efficient and professional manner or in a more customer friendly showroom/customer waiting room. More

NEW EXPLORER I just traded my three year old Explorer for a new one and was very satisfied with the trade and the service. Louis LaBoy & Don Robertson were my sa I just traded my three year old Explorer for a new one and was very satisfied with the trade and the service. Louis LaBoy & Don Robertson were my salesmen & both did everything possible to get everything the way I wanted. Although there were some repeats & overlaps in service & paperwork, I would recommend this dealership to anyone. More

From a Long Time Ford Buyer I just bought a new 2017 Ford Escape Titanium 2 days ago. JV (Jason Vuerich ) was the most exceptional, efficient car salesman I’ve ever encountered!! I just bought a new 2017 Ford Escape Titanium 2 days ago. JV (Jason Vuerich ) was the most exceptional, efficient car salesman I’ve ever encountered!!!! Not only was he a step ahead of the whole process, he went the extra mile every step of the way! He streamlined the whole process so well that we were in and out (from test drive, to complete finance, to driving the car off the lot) in under 3 hours! Will, the finance guy, was outstanding with his speed and patience- making the transaction smooth and quick! I would definitely recommend friends and family to this Ford dealership above all others!!!! More

Great attention to details The service was great. Ben McMillan was my Salesman and stuck with it until we found exactly what i wanted in a new F150. I would recommend him and The service was great. Ben McMillan was my Salesman and stuck with it until we found exactly what i wanted in a new F150. I would recommend him and the dealership to anyone. More

Top notch dealership I traded a truck in for a new f350 and the service couldn’t have been better. Gary Smith was my salesman and did an outstanding job of working hard to I traded a truck in for a new f350 and the service couldn’t have been better. Gary Smith was my salesman and did an outstanding job of working hard to meet all of my needs to make a deal. Greg in the finance department was exceptional as well. I definitely recommend Ford of Murfreesboro More

A few hiccups I loved the experience, the sales person, Kayla Bennett and the car but I did have to resign paperwork twice, never got my title transfer paperwork in I loved the experience, the sales person, Kayla Bennett and the car but I did have to resign paperwork twice, never got my title transfer paperwork in the mail nor did I get my loan paperwork before my first payment was due. But even with the hiccups, it was worth it to get my dream car, Infiniti G37! More