Ford of Murfreesboro

The service department especially the Quick Lane division of the dealership were not genuinely interested in solving the issues and problems of the cars or vehicles but they are eager to give the invoice to of the dealership were not genuinely interested in solving the issues and problems of the cars or vehicles but they are eager to give the invoice to make payments. The technicians literally increase the cost of repairs relatively to other dealerships in town. There are lack of trusts and genuine desire to help customers with their cars or vehicles problems. I would suggest customer satisfaction program with the technicians, this would make customers want to come back for services. More

Transparent and clear communication on suggested services versus immediate needs. Service was completed quickly and explained in detail. versus immediate needs. Service was completed quickly and explained in detail. More

Albee in the service department is the best. She has the customer’s best interest constantly, she is friendly and knowledgeable. I will always contact her for my service needs. She has the customer’s best interest constantly, she is friendly and knowledgeable. I will always contact her for my service needs. More

Great service and sales. .. Ford of Murfreesboro has given my family top notch service over the last 20 years. The "Quick Lane" is easy, no appointment, service for routine ma .. Ford of Murfreesboro has given my family top notch service over the last 20 years. The "Quick Lane" is easy, no appointment, service for routine maintenance. They do an outstanding job with OEM parts and to the highest standards. The service writers are the best and will work with you to accommodate special needs. More

Andrew Nasvall is very friendly and professional. He got me in and out in a timely manner b He got me in and out in a timely manner b More

You feel like family when you deal with Ford of Murfreesboro. No matter if it’s service, vehicle purchase or just a quick pop in. Murfreesboro. No matter if it’s service, vehicle purchase or just a quick pop in. More

Dillon and all of the team at Quicklane were great! Will definitely recommend them to friends. Will definitely recommend them to friends. More

Knowledgeable on the problem we had and had the vehicle ready quicker than first thought. ready quicker than first thought. More

The worse dealership I have ever experienced. in addition to charging me and “fixing” things that weren’t an issue, they also gave me my car back with it not put back together AND when I took it in addition to charging me and “fixing” things that weren’t an issue, they also gave me my car back with it not put back together AND when I took it back for them to fix their mistake they still left parts unattached again. It was literally a liability and I will be taking action. This was all in one visit but there is always an issue when I visit them so I will no longer be going back. More

The people at mufreesboro Ford are very knowledgeable and will go out of their way to answer all questions will go out of their way to answer all questions More