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Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,597 Reviews

4,598 Reviews of Ford of Port Richey - Service Center

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December 23, 2020

Finally.... not more than an hour for oil change. Right at an hour. Didn’t seem as busy as usual. Will return for continued service. More

by pfenn2338
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2020

Steve was very pleasant and extremely helpful. He set up us with a shuttle. The shuttle driver was very friendly. We had an overall good experience. More

by Swodtke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver was wonderful!
December 22, 2020

Quick professional service. Very polite and friendly service staff. Glad to find a dealer close to my home. Very accommodating getting me appointment when my tire went flat. More

by Joe2gobo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager
December 22, 2020

Toni was great to work with. She is super knowledgeable and provided great service. I recently had to repair my Jeep Wrangler at the Jeep dealer and is was horrible. I was happy this experience went so muc More

by GATORTODD73
Recommend Dealer
Yes
Employees Worked With
Toni Governale
December 22, 2020

Every one very helpful and polite clean facility work done in a timely fashion I always go there for my maintenance work and am always pleased at how helpful they are More

by PJODAN27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni Governale
December 22, 2020

In and out for an oil change. 8am appointment and out by 9am. Thank you for being considerate of my time. See you in 5000 miles. More

by MIKE_VULLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2020

Service department was wonderful. They kept me updated on the status of my vehicle and were very friendly. I highly recommend my friends and family. More

by Sabrina Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Gonzalez
December 20, 2020

Toni is great. She knows how to do customer service the right way. She is the reason I will e taking my business to your dealership. More

by GPINKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Governale
December 19, 2020

My 2019 Transit Connect has had multiple problems since I purchased it (September 2019). Ford of Port Richey is the first dealership to diagnose and repair an issue in a quick and efficient manner. I will co More

by FlipstersGymnastics
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Gonzalez
December 19, 2020

Worse customer service ever from the salesmen to the service advisors. Nate is very disrespectful and advise I go to another dealership because I don’t have a “Ford” even tho I bought the car from this More

by Shelly M
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Nathaniel "Nate" Gonzalez
Jan 01, 2021 -

Ford of Port Richey responded

Shelly, we're very sorry that your experience with us was anything but satisfying. We always want to know where we can improve and we will send your comments to our team immediately.

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