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Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,603 Reviews

4,603 Reviews of Ford of Port Richey - Service Center

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November 03, 2020

2018 Mustang chipping paint on hood,told by advisor tried to get repair approved several times, no final answer, keep denying liability. Advisor great, Ford needs to cover faulty paint job. More

by AMANDAC408
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Toni Governale
Jan 01, 2021 -

Ford of Port Richey responded

Amanda, we are very sorry that you are having issues with your Mustang. Any time we have a customer with a negative experience, we want to know about it.

November 03, 2020

They are very friendly and very helpful when you call and they get everything done when you asked him to so I would give them at at 100% guarantee More

by IANNA1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, John Kidd
November 02, 2020

After several visits for my truck fan kicking on & roaring as if the engine will blow. The mechanic determined that after the latest update the fan is kicking on when the engine doesn't need to be coo More

by binda.cloud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Gonzalez
November 02, 2020

We’ve purchased our last few vehicles at this dealership and have always dealt with Frank, the Service Manager. Frank has always been prompt and attentive to our needs in a timely manner. We’ve been VE More

by jledbetter2260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2020

They were very friendly and efficient. Toni greeted me as soon as I got out of my car. She took care of everything and made it very easy for me. More

by rich.grillo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Toni Governale
November 02, 2020

Nathaniel was an amazing representative to work with. He went out of his way to ensure that my visit was quick and done correctly. He was kind and very prompt in responding to my questions via text. Thank y More

by arpaganico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Governale, Nathaniel "Nate" Gonzalez
November 01, 2020

Toni at the service dept. Was very helpful. Car having a problem starting. She said probably the battery low and would check it out. Problem solved. Bought a battery. Installed. Out in record time. More

by ANGELAROLPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Governale
November 01, 2020

Excellent service. The advisor met me at my truck and was very professional. He even made the call to a nearby rental car company and arranged for them to pick me up. My truck was fixed in timely manner and More

by astroup1227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Drummond, Eric Rozenhal
November 01, 2020

My service advisor John has found every issue I've had and addressed it and fixed the problem asap, as well as told me about my dashboard and replaced it and I wasn't aware there even was a problem, grea More

by none3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John ?
November 01, 2020

awe someone work, no issues, timely manner, great pricing, amneties available, quality of work, courteous, friendly zdx on time, and a car wash to boot More

by lous526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Governale
Apr 08, 2022 -

lous526 responded

Truly great crew there

Apr 08, 2022 -

lous526 responded

Frank was great, we did all over phone and I got there and everything was ready, great job frank

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