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Frank Johnson
Frank Johnson at Ford of Port Richey

Frank Johnson

Ford Certified Service Advisor

Ford of Port Richey

10715 U.S. Highway 19
Port Richey, FL 34668

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4.8
834 Reviews

Dealership Experience

10 yrs, 11 mos

Industry Experience

10 yrs, 11 mos

Specialties & Trainings

Ford Certifeid

Mitsubishi Certified

4.8

834 Reviews

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834 Reviews of Frank Johnson

June 24, 2026

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Employee Rating

Service staff were excellent. Work on my vehicle was done in a timely manner and accurate More

by Dominic Palermiti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Black

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Jun 24, 2026

Ford of Port Richey responded

Thank you for recognizing our service team. We’re glad your Ford was serviced promptly and accurately. We look forward to assisting with your future maintenance needs.

June 19, 2026

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Employee Rating

Fast and reliable service and love the tracking services and videos they send as you wait for your vehicle to be serviced. The love text feature is also great to communicate with staff as they are working o More

by KRYSTALSUMRALL1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 19, 2026

Ford of Port Richey responded

We’re delighted you found our service fast and reliable and that the tracking videos kept you informed during your Ford Bronco’s appointment. It’s great to know the text feature made communication easy. Frank appreciates your feedback and looks forward to helping with your Bronco next time.

June 16, 2026

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There was plenty of room in the waiting room but I did not xx down long cause my service was very quick. More

by Dr.Kilowatt69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Wollak, Rayann Gable, Logan Doers, Allen Dunlap, Kwaune Amlin

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Jun 16, 2026

Ford of Port Richey responded

Getting your Ford F-150 back on the road quickly is exactly what we aim for, and it’s great to hear our spacious waiting area helped you stay comfortable. Thank you for sharing your five-star experience. We look forward to assisting you again.

June 07, 2026

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Employee Rating

Always polite handle everything in a timely manner keep you informed of what’s going on (to me anyway) lol very nice crew. Nice guys keep them that are great workers More

by KIMMYED3
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jun 08, 2026

Ford of Port Richey responded

It’s great to hear that Frank and our crew provided polite, timely updates on your Ford F-150. Thank you for the 5-star review and for recognizing their hard work.

June 04, 2026

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Great Service, Friendly staff Always a Pleasure to do business at Port Richey Ford. Ty More

by GOODSAMJOAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dolly Kendall, Tim Lanzone, Jesse Zaker, Nick Buccina, Keyvin Castillo

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Jun 04, 2026

Ford of Port Richey responded

Thank you for sharing your experience with our service team. We’re delighted to hear that the friendly staff made your visit enjoyable when servicing your Ford Explorer. We look forward to helping you again.

May 13, 2026

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Employee Rating

Service is department is great, our advisor,Frank is awesome, he always keeps me updated on the status of my vehicles. More

by Kesha C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rayann Gable

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May 13, 2026

Ford of Port Richey responded

It’s wonderful to hear that our service department made a positive impression and that Frank kept you informed on your Ford Edge. We appreciate the 5-star rating and your recognition of Frank’s efforts. We look forward to assisting you with your next service visit.

April 30, 2026

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Good communication, quick, efficient & overall great customer service. Thanks! I appreciate the ladies in the loan car dept as well. Frank is an excellent service advisor. More

by GLORIA DECKARD
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Recommend Dealer
Yes
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Apr 30, 2026

Ford of Port Richey responded

Thank you for sharing your feedback. We’re glad the service was prompt and communication clear, and we’ll let Frank and the loan car department know you appreciated their help. Enjoy your Ford Explorer, and reach out if we can assist further.

April 17, 2026

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Employee Rating

Great experience getting my pil service heretic advisor was friendly and professional and kept me updated to the process, service was quick I will definitely be coming back for future maintenance More

by Nieves04250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Wollak, Rayann Gable, Kwaune Amlin

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Apr 17, 2026

Ford of Port Richey responded

Thank you for trusting us with your Ford service. We’re glad our advisor kept you informed throughout the process and provided prompt maintenance, and we look forward to your next visit.

April 16, 2026

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Employee Rating

Service is always good. Frank Johnson is a great service advisor. Job was done right the first time. More

by howardm6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2026

Ford of Port Richey responded

It’s great to hear our Ford service stood up to your expectations. Frank is glad the work on your F-150 Hybrid was done right the first time. Thank you for the 5-star rating and we look forward to your next visit.

April 11, 2026

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Employee Rating

This is my go to dealership for anything related to my Ford, I go out of my way and drive 30-40mins even when I have a Ford dealer 5mins away from my house, definitely recommend, customer service, work an More

by PUERTATHOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Lanzone, Anthony Ferrerosa, Kyle Guthrie, Andrew Snyder, Adam Brenneke

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Apr 11, 2026

Ford of Port Richey responded

We appreciate you trusting us for all your Ford needs. It’s great to hear Frank and the team delivered service and value that earned your recommendation. We look forward to continuing to support you on every visit.

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