Frank Johnson

Service is department is great, our advisor,Frank is awesome, he always keeps me updated on the status of my vehicles. awesome, he always keeps me updated on the status of my vehicles. More

by Kesha C Verified Customer Verified Customer

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Good communication, quick, efficient & overall great customer service. Thanks! I appreciate the ladies in the loan car dept as well. Frank is an excellent service advisor. customer service. Thanks! I appreciate the ladies in the loan car dept as well. Frank is an excellent service advisor. More

by GLORIA DECKARD Verified Customer Verified Customer

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Great experience getting my pil service heretic advisor was friendly and professional and kept me updated to the process, service was quick I will definitely be coming back for future maintenance was friendly and professional and kept me updated to the process, service was quick I will definitely be coming back for future maintenance More

by Nieves04250 Verified Customer Verified Customer

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Service is always good. Frank Johnson is a great service advisor. Job was done right the first time. Frank Johnson is a great service advisor. Job was done right the first time. More

by howardm6 Verified Customer Verified Customer

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This is my go to dealership for anything related to my Ford, I go out of my way and drive 30-40mins even when I have a Ford dealer 5mins away from my house, definitely recommend, customer service, work an Ford, I go out of my way and drive 30-40mins even when I have a Ford dealer 5mins away from my house, definitely recommend, customer service, work and prices are 10/10. Ask for Frank when you’re there. More

by PUERTATHOMAS Verified Customer Verified Customer

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Buying the 2026 Explorer was very pleasant. It was a bit pricy but the front desk and finance got me approved with Ford Motor Company. We found a few things wrong with the vehicle after closing It was a bit pricy but the front desk and finance got me approved with Ford Motor Company. We found a few things wrong with the vehicle after closing but Marlon said it would be no problem. I was scheduled to come in on Friday morning at 0700. Upon my arrival no one was ready for me. Marlon had not given the info ahead of time. Nothing was pre approved and they did not have a loaner vehicle available. I waited one and half hours and finally received a loaner vehicle and was informed it could take up to two weeks for my vehicle to be completed. So as a total experience it was ok but not pleased about how Friday morning went with my drop off. Pointing out that this was not the service departments fault that I could see. More

by scott.bowling71 Verified Customer Verified Customer

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Frank Johnson is very knowledgeable and professional. He exceeded expectations. Ford of Port Richey staff is very friendly. He exceeded expectations. Ford of Port Richey staff is very friendly. More

by THELMI Verified Customer Verified Customer

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It was a very busy Saturday and I waited for over 3 hours, but I have to say that my Service advisor made the difference. Frank Johnson was very professional and went above and beyond to make my wait t hours, but I have to say that my Service advisor made the difference. Frank Johnson was very professional and went above and beyond to make my wait time as pleasant as possible. More

by arielxcuban Verified Customer Verified Customer

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Jaden Steele was polite, knowledgeable, and willing to show me any car on the lot. show me any car on the lot. More

by jvhollenshead Verified Customer Verified Customer

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They are easy going and they let you know what's going on with your car on with your car More

by kayehycks Verified Customer Verified Customer

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