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Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,603 Reviews

4,603 Reviews of Ford of Port Richey - Service Center

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November 01, 2020

TONI WAS AWESOME. She was perfessional, knowledgeable, and friendly. Would not hesitate to recommend her to anyone for services. She was thorough, efficient, and quick. More

by yasmingoodmn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Governale
November 01, 2020

In town for just 1 day, got me in and out late in the day. That is what I call customer service. I had no advance appointment and the accommodated me. Toni was very helpful and friendly. I couldn’t have More

by gwelsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don New, Ammar Jaber, Toni Governale
November 01, 2020

You charged $259 for a key that I got at batteries plus for $90. Very disappointed. Price gouging. I spent $1,733 and feel taken advantage of. More

by Whitedfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Toni Governale
October 31, 2020

I have two vehicles from the Ford dealership at Newport Ritchie Ford they take very good care of all my needs and will do the very best and every way More

by FC2936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Governale
October 31, 2020

Excellent service. Quick, easy and a pleasure to deal with. Toni is awesome and makes dropping your car off for service a simple ad easy process. More

by dr.seanwoodward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Governale
October 31, 2020

Finance department tried to charge me twice for Finance department tried to charge me twice for warranty. Mechanic overlooked O-ring on drain plug after changing oil. Oil all over my driveway was More

by LAURAV1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramy Tarawneh, Toni Governale, Eric Rozenhal
October 30, 2020

John went out of his way to make sure my tires were put on correctly. He also ordered a part I've been wanting, git it there that day and installed it. Much appreciated. Great communication and care factor More

by Jgriffiths
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kidd
October 30, 2020

Very friendly people and I didn’t have to wait for them.. got the job done like I want it. Thank you Steve and Toni!!! More

by WARRIOR42M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni Governale
October 30, 2020

Amazing service department Steve really help me out a lot and the wonderful girl in the sales department had a lot of knowledge about the 150 and the Mustangs More

by fl.lawnboy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrianna Ulitto
October 30, 2020

I had an excellent experience. I had made my appointment on Line which did not go through for some reason. Nathaniel González was very accommodating and got me right in. In the time I had a cup of coffee th More

by arrosmax
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Gonzalez
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