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Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,712 Reviews

4,712 Reviews of Ford of Port Richey - Service Center

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November 29, 2020

Service turned out fine. Only disappointment was the two times we had to bring the car in for service there was no greeter, ignored. It was our first time in for service. More

by DUVBELLE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Gonzalez
November 28, 2020

EVERY TIME I GO IN FOR ANY KIND OF SERVICE I'M SATISFIED CAUSE I KNOW IT WAS DONE RIGHT I HAVE NEVER HAD TO COMPLAIN OF NOTHING THAT HAS BEEN DONE TO MY CAR TOTALLY RECOMMEND THEM ESPECIALLY STEVE THE SERVI More

by Sergio carrera
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2020

Able to make appointment reasonable time. Steve made sure all our concerns with car taken care of. Yes, will go back to Ford Port Richey. More

by MHORN46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2020

Nick was very helpful very friendly I was in and out and I timely manner very good experience. I will come back when I need more work done More

by Rparham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Drummond
November 28, 2020

Port Richey Ford, Is Second To None!And That’s The Sales Port Richey Ford, Is Second To None! And That’s The Sales Dept. Service Dept Even Better At And After The Sale!! Thank You George Maniates More

by AMENAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2020

Friendly service. And was checked on right away. We were given an choice on what we’re wanted done. They came to us periodically to give us an update on how much longer it would take More

by MARLETTETURNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Governale
November 28, 2020

Steve did an excellent job educating me on the reasoning for the service recommendations. His great communication & follow through made for an impeccable customer experience! More

by DEJESUSV99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2020

No repair was made and said repair was false ford said repairs would be near $6000 I was charged $650 test I took to another shop vehicle was fixed for less than $1000 I can’t trust ford dealer for honest More

by ownerseg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Toni Governale, Ben Brewin
Jan 01, 2021 -

Ford of Port Richey responded

We are sorry to hear about the experience you had with us. We appreciate your feedback so that we may improve our service department.

November 28, 2020

Once again, they took care of all my needs and concerns. Always there when I need them. The work was done quickly and professionally with no problems More

by USMCAO85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Brewin
November 27, 2020

Toni Governale was my service adviser. She is extremely kind, sensitive to your needs and attentive. Driving fifty minutes (37 miles) from my residence to Ford of New Port Richey is a good indicator of qua More

by m-sport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Governale
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