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Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,600 Reviews

4,600 Reviews of Ford of Port Richey - Service Center

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October 22, 2020

I love the phone app I just log in make an appointment that works for me and I’m done. All I do is show up and my truck is taken away and brought back clean. More

by Carolerose51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Gonzalez
October 22, 2020

Discovered a nail in my tire late afternoon. John told me to bring my truck in right away without hesitation. In conversation, I mentioned I was planning to make an appointment next week for an oil change. H More

by LOBODELMAR1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
October 22, 2020

I have bought 5 escapes from this dealership and all the service was done by them. I hope that the management of this company realize how good these 2 people are. They are what customer service really More

by Faye47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni Governale
October 21, 2020

Steve was awesome! My Explorer was taken back as soon as I got there. I was having an oil changed and they even found a nail in my tire and were able to patch it. The service department was very busy that More

by marcia1202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2020

Overcharged for a repair I didn’t even need, said my car was “good to go” still had same problems..didn’t offer to rectify the situation, will never go back. More

by Darme.la.forza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nathaniel "Nate" Gonzalez
October 21, 2020

I was extremely satisfied with the level of service and customer service especially by the service manger that I dealt with. Service was thorough and I was put on the schedule right away even without prior More

by GERUPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2020

thank you for having such a nice professional Service Advisor Steve Wollak working there, he made my visit worth coming to the dealer ship, how ever the quality of the vehicle is worthless I wish a highe More

by MICHAELBAILEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2020

Frank was waiting, I gave him my keys and he headed to the car. It took about the time I expected. Frank was friendly and efficient. More

by carlseale99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2020

STEVE always takes care of my truck as if it were his own. He is the only person that i would allow to service my truck. More

by No
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2020

Steve is always amazing had me in and out on a recall recommend we change out my low tread tires with the current sale they had going on never a complaint when dealing with Steve in service More

by Bigphil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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