Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Ford of Port Richey - Service Center
Port Richey, FL
4,712 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
4,712 Reviews of Ford of Port Richey - Service Center
Sort by
November 24, 2020
Steve is the best service advisor in the business. I only bring my truck to this dealership due to Steve. Thank you for the great service bring my truck to this dealership due to Steve. Thank you for the great service More
by GLENNS280
Verified CustomerEmployees Worked With
November 24, 2020
I made an appointment for an oil change and fix a tire. The staff were very friendly and professional. Vehicle was taken in earlier than expected and done sooner than anticipated by me. Thank you so much. The staff were very friendly and professional. Vehicle was taken in earlier than expected and done sooner than anticipated by me. Thank you so much. More
by Bill Strong
Employees Worked With
Toni Governale
November 24, 2020
Had an issue with setting an apt for my truck, and another issue after truck was serviced, but when Dealership was made aware of discrepancies. They were promptly addressed and taken care. another issue after truck was serviced, but when Dealership was made aware of discrepancies. They were promptly addressed and taken care. More
by Dale
Employees Worked With
Toni Governale, Nick Drummond
November 24, 2020
They have usually done well. Not this time. This time the very next day my check engine light came on. I am still waiting for my service advisor Toni to call me back. I spent 800 on repairs and I'm sorry but very next day my check engine light came on. I am still waiting for my service advisor Toni to call me back. I spent 800 on repairs and I'm sorry but that is suspicious.... More
by ibjetfan
Employees Worked With
Toni Governale
November 23, 2020
Service is great. Steve is awesome. Prices have been a little high. If you are going to make me say more, I've worked with Steve for many years, he is the finest service rep I have ever had. little high. If you are going to make me say more, I've worked with Steve for many years, he is the finest service rep I have ever had. More
by barry31
Employees Worked With
November 23, 2020
Toni was great; very helpful and professional. Also helped me find a good deal for tires. Feel the shop fees are too high and should simply included in the service, at rate already charged. helped me find a good deal for tires. Feel the shop fees are too high and should simply included in the service, at rate already charged. More
by Karriek77
Employees Worked With
Toni Governale
November 23, 2020
Nathaniel and his team were amazing. I brought in my van that was jolting and stalling, and they got it running like a GEM! Thank you! that was jolting and stalling, and they got it running like a GEM! Thank you! More
by LINDSAY OSMULSKI
Employees Worked With
Nathaniel "Nate" Gonzalez
November 23, 2020
Service is great never any problems Toni is one of the better people to work with knowledge and helpful with any questions would recommend dealership better people to work with knowledge and helpful with any questions would recommend dealership More
by WDCATE
Employees Worked With
Toni Governale
November 22, 2020
I couldn't have been happier with my latest service experience at Ford Port Richey, Toni was fantastic and addressed all of my issues. She kept me apprised during the appointment and helped get me set experience at Ford Port Richey, Toni was fantastic and addressed all of my issues. She kept me apprised during the appointment and helped get me setup with a rental vehicle. She was just excellent!!! More
by spressiv97
Employees Worked With
Toni Governale
