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Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,603 Reviews

4,603 Reviews of Ford of Port Richey - Service Center

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July 18, 2018

Very happy with service. I was very happy with my experience at Ford of Port Riches Steve always takes care of me quickly, and is always friendly and courteous. More

by KOVSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2018

Just what a customer expects. Very good Very good service and the professionalism of the staff was excellent timely information and adequate Lounge area. Thank you Lou Galambos. See you agai More

by LUIGI692
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Davis, Robert Wessel
July 17, 2018

High quality, great service, right price Ford of Port Richey is my go to service provider. They consistantly exceed my expectations and I make it a point to recommending them to my friends an More

by MAWILSON59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2018

Great service! Steve my service advisor and my service at Port Richey Ford always meet my expectations! Thanks once again for great service! You'll continue to see m More

by dfontenot1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2018

A very pleasant experience. Steve always checks, to see what is needed. He is very thoughtful, and very busy... He makes each person, and each vehicle important, at that moment More

by KEAKINS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2018

My truck was not touched in over 7 hours except for an exter The service dept lies telling me they had done oil change which they did not as my oil remained at 39% following supposed service. They failed to chec More

by GUYVANDUNK61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Kidd
Jul 16, 2018 -

Ford of Port Richey responded

This is very troubling, Guy, and we will look into it right away. We always put customer satisfaction at the top of our list and we apologize if we failed to meet all of your needs. Thank you for the feedback; please send us an email if you have anything more you would like us to know. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

July 15, 2018

Very good service with a very polite advisor. The only thing I would do before putting customer declined service on paperwork. Is make sure you offer the service before stating declined. Since I n More

by CADRSD79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kidd
July 15, 2018

😎Airbag recall Took my 2007 Mustang in for the airbag recall. The dealership was efficient in getting it completed. Our Service Advisor - Steve Wollak - did a grea More

by GOAKLEY64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2018

Happy customer Steve is always a delight. He is very knowledgeable friendly and makes everything easy. Always a pleasure to have my vehicle serviced with Steve at Fo More

by mirmel688
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2018

Friendly fast service. Get the repairs done in the time they say they will. Easy to access. Prices competitive. Frank is my normal service representative. He has always been More

by SLACKER1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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