Ford of Port Richey - Service Center

Steve was great from start to finish. Communication was great, always kept me posted on parts and progress till completion Communication was great, always kept me posted on parts and progress till completion More

A great dealership to purchase a vehicle! I love everything about them , great customer service. Anytime I need a car I know Exactly where to go Great staff! Thank you I love everything about them , great customer service. Anytime I need a car I know Exactly where to go Great staff! Thank you More

They did not change the oil sticker. One time they sent a video of them working on the vehicle this time they did not. I found a protein bar wrapper stuck in the plastic by my tire. One time they sent a video of them working on the vehicle this time they did not. I found a protein bar wrapper stuck in the plastic by my tire. More

Caden did a good job the only hiccup was I didn’t get the call back when my service part came in after my appointment. I had to check back for it to set up the next service apt. Other than that great service call back when my service part came in after my appointment. I had to check back for it to set up the next service apt. Other than that great service under my warranty. Thank you. More

Came in for oil change, came back because it was dripping oil. Guy said we need a new oil drain plug bolt. Would be another 12.95, why didn’t he look at the drain plug before he installed back on our truck? oil. Guy said we need a new oil drain plug bolt. Would be another 12.95, why didn’t he look at the drain plug before he installed back on our truck? Would have saved us from oil spots in our driveway and our time coming back. We did not let him have another shot at our truck. Lost a customer and recommendations because of the mechanic. Jeff & Teresa 727-277-8655 More

Service Representative was very professional and very concerned about the customer needs. He gave me great satisfaction and confidence in returning to the dealership. concerned about the customer needs. He gave me great satisfaction and confidence in returning to the dealership. More

Service on the recall is not complete yet and I have not been contacted when the part will be received. been contacted when the part will be received. More

I have had suv for a year and already put 1000+in it. I have had used cars in the past and I've never had to get work done on in after only have a year. Nothing was done to this suv since 2017 other that I have had used cars in the past and I've never had to get work done on in after only have a year. Nothing was done to this suv since 2017 other that front brakes being replaced and the windshield wipers on the front that I had to ask for because it was storming when I brought the vehicle and the ones on there were old. I guess I'm use to how Ford in Clearwater did things. I brought up that I had to replace all 4 tires and was told that basically if they would have did it when I purchased the suv it would have increased the sale price. Ford in Clearwater put new tires and rims on my used car I brought from them at no additional cost. They made sure nothing was wrong with my car. I had to get a new battery less than a year of having this suv. I guess different practices for different dealers. Even though it is super difficult to get a service rep on the phone, the rep that set up my appointment in person was very nice. More

Way overcharge on service $350 for 1 hour 20 minutes of labor. Could have dabbed on part too. Next time I take it to a different mechanic. OVERPRICED labor. Could have dabbed on part too. Next time I take it to a different mechanic. OVERPRICED More

Ford of Port Richey is always professional and the service work is always performed correctly the first time service work is always performed correctly the first time More