Ford of Upland

Upon first entering Ford of Upland, our second dealership (should have been our first) I immediately felt welcomed. I wasn't planning on getting my son into anything that day, it usually takes some time to m (should have been our first) I immediately felt welcomed. I wasn't planning on getting my son into anything that day, it usually takes some time to make a right deal work out. Not the case here, the team (including management and Roger) were completely not happy or satisfied until I was. It was a very painless process and in fact, it was enjoyable. I am very grateful to the team (Roger specifically) he's truly a gem and compassion is worn on his sleeve. Kindness matters to him. Roger is a wonderful human. I believe they went far above and beyond to make sure my son was able to get into his dream vehicle and not stopping there, but to make sure I felt 100% confident and comfortable. I will forever be a loyal customer to Ford of Upland, and Roger. We are so happy, my son is beyond excited and that speaks volumes. They are relentless about customer service and care about their customers, a rarity in the world today especially in sales. More

Went in to test drive a vehicle and they were very personable. They helped us in our search for my wife’s next car. personable. They helped us in our search for my wife’s next car. More

he did good. decent experience. would use again. okok ok ok ok ok ok ok decent experience. would use again. okok ok ok ok ok ok ok More

Everyone I talked to were good people. They made my experience super easy and enjoyable. They made my experience super easy and enjoyable. More

John was a super fantastic salesperson communicated knowledge and went out of his way got my deal knowledge and went out of his way got my deal More

Kevin did an excellent job showing us the car. His communication skills were great and he greeted us right when we got there. He had the car ready and we went on a test drive right away. He answer His communication skills were great and he greeted us right when we got there. He had the car ready and we went on a test drive right away. He answered all of our questions respectfully and worked with us to get a deal. More

Easy purchase- I was in/out in about 2-3 hours. Service was very efficient. Service was very efficient. More

Victor was a breath of fresh air out of all the car salesman I have worked with in the past and currently. He was polite, on-point, and made sure all my questions were answered. Victor also showed me m salesman I have worked with in the past and currently. He was polite, on-point, and made sure all my questions were answered. Victor also showed me my options and made sure that the vehicle I was looking to buy was to my liking from the trim level all the way down to the color. This is now the 2nd car that I have gotten from Ford of Upland and there is a reason behind it, they are great! From sales, to finance, and even their management, they have been nothing but great. I would highly recommend anyone who is looking for car to look no further and just go here! You won't regret it :) More

Excellent service! They stayed after hours and helped us close the deal! Truly went above and beyond! They stayed after hours and helped us close the deal! Truly went above and beyond! More

Everybody is great, I got the deal I was looking for, thank you to Beau, Bill and Kevin for helping me buy my explorer. I recommend this dealership they are honest and very helpful. thank you to Beau, Bill and Kevin for helping me buy my explorer. I recommend this dealership they are honest and very helpful. More