Ford of Upland
Upland, CA
Filter Reviews by Keyword
By Type
Showing 1,293 reviews
Ford Upland is the greatest. Victor in sales was great. Patient informative. Joe in finance was very helpful. Everyone was very friendly. Victor in sales was great. Patient informative. Joe in finance was very helpful. Everyone was very friendly. More
I bought many cars in my lifetime and I gotta say this was the easiest and smoothest I’ve ever had, Kevin was great and made sure to take care of all my wants and needs. was the easiest and smoothest I’ve ever had, Kevin was great and made sure to take care of all my wants and needs. More
Taylor was super helpful and informative about the preowned car that I bought and about any questions that my best friend or I had. He gave off good energy that made me happy that I bought my car from preowned car that I bought and about any questions that my best friend or I had. He gave off good energy that made me happy that I bought my car from him. More
Victor De La Rosa made my car-buying experience at Ford of Upland smooth, stress-free, and genuinely enjoyable. From the start, he was professional, knowledgeable, and attentive, taking the time to answer of Upland smooth, stress-free, and genuinely enjoyable. From the start, he was professional, knowledgeable, and attentive, taking the time to answer all of my questions and walk me through my options without any pressure. He made sure the Ford Explorer I purchased met everything I was looking for, from the trim level to the features and overall feel of the vehicle. What really stood out was Victor’s honesty and patience throughout the process. He kept communication clear, explained each step, and made sure I felt confident in my decision. The entire team at Ford of Upland—from sales to finance—was also great, which made the experience even better. I highly recommend Victor De La Rosa and Ford of Upland to anyone in the market for a vehicle. If you’re looking for excellent customer service and a smooth buying process, this is the place to go. More
Great service & communication the way Roger treats it’s unbelievable the personality count a lot, I hope ford can hire more people like him to make us feel invited thanks ford for the good team unbelievable the personality count a lot, I hope ford can hire more people like him to make us feel invited thanks ford for the good team More
Good selection. Nice people. The auto service is excellent. They are close buy. Overall an excellent experience. Nice people. The auto service is excellent. They are close buy. Overall an excellent experience. More
Solid follow up and follow through from the first phone call to driving off of the lot. Kevin Paz was great and the management team supporting him were honest, friendly and quick with transparent answe call to driving off of the lot. Kevin Paz was great and the management team supporting him were honest, friendly and quick with transparent answers. More
I called and met John on the phone. He was kind and considerate & very accommodating. He had the car ready when I arrived and went to bat for me. I am very pleased with him & his pro He was kind and considerate & very accommodating. He had the car ready when I arrived and went to bat for me. I am very pleased with him & his professionalism. I highly recommend John to be your partner in buying a car. He gave me a great experience. Then he sat in the car I purchase after the sale and went though the dash & options and explained it all, John is great!!! More

