Ford of Upland

Not good Estimated time for oil change was 2 hours but ended up being done in 3 and a half hours. I requested a car wash and did not receive one. Estimated time for oil change was 2 hours but ended up being done in 3 and a half hours. I requested a car wash and did not receive one. More

Service dept Service department very efficient Kim Hawkins, very welcoming and explained all work to be done in detail good communication on car status. Awesom Service department very efficient Kim Hawkins, very welcoming and explained all work to be done in detail good communication on car status. Awesome service thank you More

Wow!! Being put on hold for up to 20 minutes at a time is unacceptable.. then having to call back again and again. If we were buying a new car this behavio Being put on hold for up to 20 minutes at a time is unacceptable.. then having to call back again and again. If we were buying a new car this behavior would not happen.. I guess the care goes down once the car has been bought More

Very helpful employee, he helped me get into the car I was looking for and did everything in his powers to help me get it at a price I can afford. employee, he helped me get into the car I was looking for and did everything in his powers to help me get it at a price I can afford. More

Service Very friendly and efficient service from the staff answering phone lines to the staff in the service department. Wiould definitely recommend them to o Very friendly and efficient service from the staff answering phone lines to the staff in the service department. Wiould definitely recommend them to other people More

Excellent Service Going to Steve Martinez is like going to an Uncle for help whenever it comes to servicing my car. I’m confident whenever I bring my car there because Going to Steve Martinez is like going to an Uncle for help whenever it comes to servicing my car. I’m confident whenever I bring my car there because they always deliver quality service. Thanks to Steve and his Tech Crew for going the extra mile! More

Professional and friendly sales and finance departments. This is a fourth vehicle in a row we have purchased from this dealership. Each one has been a great experience. I even liked their license plate frame This is a fourth vehicle in a row we have purchased from this dealership. Each one has been a great experience. I even liked their license plate frames More

Excellent customer care I was recommended to them by a personal banker non of my own. Was the best care buying experiences so far and we are a ford buying family since 1940 . I was recommended to them by a personal banker non of my own. Was the best care buying experiences so far and we are a ford buying family since 1940 . General Manager Z and salesman Ash come highly recommended to purchase through . Good job guys. William P. More

Best service department We’ve dealt with so many service departments in the past and always dreaded dealing with their service advisors but never at upland Ford. Hugo has bee We’ve dealt with so many service departments in the past and always dreaded dealing with their service advisors but never at upland Ford. Hugo has been our service advisor for a while now and dealing with him and the upland ford service team is by far the best in the business due to their professionalism, honesty and quality of work! I highly recommend Ford of upland service department to anyone looking to get work done on their car! Thank you! More

Great Job!! On time, great service! They supplied an Uber for me to get get to my business. Always a great service, and always very professional. Thank you. On time, great service! They supplied an Uber for me to get get to my business. Always a great service, and always very professional. Thank you. More