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Ford of Upland
Upland, CA
1,049 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care.
We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive.
Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online.
Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,049 reviews
September 02, 2019
Great service from a great staff! My wife and I have been using Ford of Upland service department for years and they have always done a great job. Nobody's perfect but if there has any My wife and I have been using Ford of Upland service department for years and they have always done a great job. Nobody's perfect but if there has any issues it was corrected immediately. More
by RC Todd
Verified CustomerEmployees Worked With
Michael Hindelang
Helpful September 02, 2019
Excellent Customer Service Steve (from the service department) at Upland Ford was extremely courteous, professional, and helpful during my visit. He did a fantastic job keeping Steve (from the service department) at Upland Ford was extremely courteous, professional, and helpful during my visit. He did a fantastic job keeping me updated on the ordering of my part, and got me in and out of my service appointment without any issues. Highly recommended location for parts and services. More
by Djair
Employees Worked With
Steve Martinez
September 02, 2019
Oil change and Rear Camara check I went in for an oil change, alignment and to check my rear camara. The service advisor was also very helpful and answered most of my questions. They I went in for an oil change, alignment and to check my rear camara. The service advisor was also very helpful and answered most of my questions. They were busy and the service took a little longer than expected, but overall good experience. More
by LEETSAO1
Employees Worked With
Steve Martinez
August 31, 2019
Horrible Car has been in there so far 4 times for the same thing and still hasn't been fixed. Most recent visit was supposed to be for 1-2 days and instead wa Car has been in there so far 4 times for the same thing and still hasn't been fixed. Most recent visit was supposed to be for 1-2 days and instead was 3 weeks and they still failed to fix car. Disgusted with the shoddy service and they incompetent employees. More
by luvmyegg26
Employees Worked With
Eric Heronime, Kim Hawkins
August 31, 2019
Great team effort I would have to rate my experience with Ford of Upland as exceptional! It didn’t take long to get a response after going online and I was able to clos I would have to rate my experience with Ford of Upland as exceptional! It didn’t take long to get a response after going online and I was able to close my deal with the same person that answered the phone. Alex was very knowledgeable of the inventory and help me make my choice very easily, the finance department Worked with me well as to secure me reasonable terms. Overall I think I’m going to be very pleased with my purchase and I will consider Ford of Upland in the future. More
by Robert
Employees Worked With
August 30, 2019
Service work was fine. The house not so good Left coupon for oil change at home, service knows there’s an active coupon but doesn’t give me a break and charged full price. Didn’t ask if I was a F Left coupon for oil change at home, service knows there’s an active coupon but doesn’t give me a break and charged full price. Didn’t ask if I was a FordPass member so as of now the $60.00 I spent for service doesn’t at to points. Very disappointed. I have an Infiniti and the service there is very professional. Coupon or not they give you the active deal if it applies. Receptionist didn’t even explain if I wanted to add points or if the points would be added, just wanted to know if I wanted to use my points. More
by g416402c
Employees Worked With
Cashier don’t remember her name, Ricardo Hernandez
August 30, 2019
Steve kept his eye on the ball A sharp service advisor means the dlfference between an excellent service experience and one that is lackluster. Mr. Martinez was very up to this tas A sharp service advisor means the dlfference between an excellent service experience and one that is lackluster. Mr. Martinez was very up to this task on this visit. More
by ROBERT.CURRY3000
Employees Worked With
Steve Martinez
August 30, 2019
Great Buying Experience Thanks to Tommy my buying experience from Ford of Upland was great. Tommy exemplifies the type of person I want to do business with. He is professiona Thanks to Tommy my buying experience from Ford of Upland was great. Tommy exemplifies the type of person I want to do business with. He is professional, knowledgeable, decisive, and courteous. He also made himself available after the purchase, which is unusual for me. He has sent follow up emails and called me to make sure everything with my truck was to my satisfaction. It’s amazing how these simple things can transform a buying experience. Keep up the good work Tommy! More
by C.D.
Employees Worked With
Tommy Tong
August 30, 2019
Personal, and efficient My appointment was made at my convience, and timely completed. I especially appreciated Mario who explained the service needed and the process I shoul My appointment was made at my convience, and timely completed. I especially appreciated Mario who explained the service needed and the process I should expect. Great communication. More
by canderso0
Employees Worked With
Mario and courtesy van driver.
August 30, 2019
Seriously? You want me to answer this Showed up this morning for 9 o’clock appointment & was told the technician wouldn’t be in for at least an hour or more...I had another appointment in Showed up this morning for 9 o’clock appointment & was told the technician wouldn’t be in for at least an hour or more...I had another appointment in a different county at 11-so, I had to leave. This dealership is 35-40 minutes away-so, I’m extremely unhappy I had to reschedule. Associate booked the install at my residence for the next week-however the technician also called & said he doesn’t know why the previous appointment was made as he doesn’t work on Fridays??? Can we get on the same page here? I might have to revisit my Yelp review & previous review on this website. More
by Lonie
Employees Worked With
Zee Rabadi, Kim Hawkins, Bassem Youssef
