Ford of Upland

Service dept Service department very efficient Kim Hawkins, very welcoming and explained all work to be done in detail good communication on car status. Awesom Service department very efficient Kim Hawkins, very welcoming and explained all work to be done in detail good communication on car status. Awesome service thank you More

Didn't fix it want more money Air-conditioning wasn't working, they said they fixed it cost $600. Next day wasn't working again and wanted $2300 to fix it. Wouldn't even give me cr Air-conditioning wasn't working, they said they fixed it cost $600. Next day wasn't working again and wanted $2300 to fix it. Wouldn't even give me credit for the 600 I already paid. I'm taking it somewhere else to get it fixed. More

Tire problems Kim was very prompt professional and got me in and out of there quickly. I was really happy with how she helped me and how friendly she was. Kim was very prompt professional and got me in and out of there quickly. I was really happy with how she helped me and how friendly she was. More

Very helpful employee, he helped me get into the car I was looking for and did everything in his powers to help me get it at a price I can afford. employee, he helped me get into the car I was looking for and did everything in his powers to help me get it at a price I can afford. More

Wow!! Being put on hold for up to 20 minutes at a time is unacceptable.. then having to call back again and again. If we were buying a new car this behavio Being put on hold for up to 20 minutes at a time is unacceptable.. then having to call back again and again. If we were buying a new car this behavior would not happen.. I guess the care goes down once the car has been bought More

Excellent Service Going to Steve Martinez is like going to an Uncle for help whenever it comes to servicing my car. I’m confident whenever I bring my car there because Going to Steve Martinez is like going to an Uncle for help whenever it comes to servicing my car. I’m confident whenever I bring my car there because they always deliver quality service. Thanks to Steve and his Tech Crew for going the extra mile! More

Service Very friendly and efficient service from the staff answering phone lines to the staff in the service department. Wiould definitely recommend them to o Very friendly and efficient service from the staff answering phone lines to the staff in the service department. Wiould definitely recommend them to other people More

Professional and friendly sales and finance departments. This is a fourth vehicle in a row we have purchased from this dealership. Each one has been a great experience. I even liked their license plate frame This is a fourth vehicle in a row we have purchased from this dealership. Each one has been a great experience. I even liked their license plate frames More

The works car wash I appreciate the complimentary car wash and the friendly service advisor Steven. I had a new battery earlier this year and a month later it had corro I appreciate the complimentary car wash and the friendly service advisor Steven. I had a new battery earlier this year and a month later it had corrosion. More